[Hiring] Development Operations Manager @Patient Advocate Foundation

Role Description

PAF is currently seeking a Development Operations Manager to join our team. The Development Operations Manager serves as a central resource for the Development & Strategy team, providing strategic, administrative, and operational support across Foundation initiatives and individual giving programs. This role oversees:

• Research, donor tracking and reporting
• Cross-functional coordination
• Fundraising materials

This enables leaders to focus on donor cultivation, partnerships, and revenue growth. The ideal candidate is a collaborative, results-driven professional with strong organizational and communication skills. This role is 100% remote, with a preferred location in the southeastern region of the United States (Florida, Georgia, Maryland, North Carolina, Virginia).

Qualifications

• Experience with fundraising strategies to secure corporate, foundation, and individual donor funding.
• Experience serving as a liaison between Development leadership and internal teams to coordinate projects and funding-related deliverables.
• Ability to lead the preparation of grant proposals, funding requests, presentations, and supporting materials in alignment with donor requirements.
• Conduct donor and industry research to identify funding opportunities and support relationship development.
• Research donor priorities and business interests to help prepare leadership for cultivation and solicitation efforts.
• Track development priorities, deadlines, action items, and strategic initiatives to ensure timely execution.
• Coordinate follow-up activities from leadership meetings, donor cultivation efforts, and strategic planning discussions.
• Maintain accurate donor records, communications, grant deadlines, and reporting schedules in Salesforce.
• Assist with the preparation and distribution of required program and donor reports.
• Generate fundraising reports, dashboards, and performance metrics for internal and external stakeholders.
• Provide regular updates to the EVP, Development & Strategy and Chief Growth & Strategy Officer on funding pipelines, proposal activity, strategic initiatives, key metrics, deadlines, and operational priorities.

Requirements

• Bachelor’s degree in business, marketing, communications, nonprofit management or related field.
• A minimum of 3 – 5 years of progressive experience in nonprofit fundraising or similar setting.
• Experience working in very high throughput environments completing simultaneous multiple deliverables.
• Demonstrated ability to independently manage multiple complex projects, competing priorities, and deadlines while maintaining exceptional attention to detail.
• Demonstrated excellence in written and verbal communication, with the ability to independently develop polished, professional, and audience-appropriate reports, presentations, proposals, correspondence, briefing materials, and donor- or funder-facing communications requiring minimal revision.

Benefits

• Comprehensive benefit package including health, dental & vision options
• Paid holidays, vacation, sick & personal leave
• Paid winter shut down
• STD/LTD, group life & AD&D insurance
• Group cancer & accident plans
• 401k with matching
• Various wellness programs

Salary range commensurate with experience: $67,000 - $72,000

Company Description

Patient Advocate Foundation (PAF), a national non-profit, headquartered in Hampton, VA, has been solving insurance and healthcare problems since 1996. Our mission is to provide case management services and financial aid to Americans with chronic, life threatening and debilitating illnesses.