[Hiring] Department Support Specialist II @UnitedHealth Group

Role Description

Under the general direction of the Clinic Administrator, the Department Support Specialist II performs varied clerical and typing duties for Managing Physician, Department Chief or Associate Department Chief and management staff. This individual also:

• Analyzes eligibility media
• Utilizes various system applications for reporting purposes
• Interprets multiple medical plan benefits to maximize accurate collections
• Endorses mutual respect amongst all members of the healthcare team
• Practices positive guest/peer relationships and works with others to promote an efficient and effective team
• Demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients

This position generally supports department chief/managing physicians. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

• High School diploma or GED from an accredited program
• 3+ years of general administrative experience and 2+ years of medical insurance verification experience or experience scheduling operative procedures; OR 1+ years of KSC experience in a position similar, but not limited to, DSS I, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers
• IM Bills lead for department experience
• Knowledge on Alpha/Numeric Forms Entry
• Working knowledge of Microsoft Office/PC experience
• Typing skills of 40 WPM with 10 or fewer errors
• Basic math ability

Requirements

• CPT/ICD coding experience
• Demonstrated ability to speak/understand Spanish
• Demonstrated ability of 10 key by touch
• Proven typing skills 55 WPM with 5 or fewer errors
• *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)
• Hourly pay for this role will range from $20 - $36 per hour based on full-time employment