[Hiring] Deliverability Procurement Manager @Bloomreach

Role Description

The Procurement team is looking for a commercially sharp vendor manager who can keep our deliverability supply base balanced, competitive, and low-risk while continuously improving margin. You will own the cost side of our SMS and email vendor relationships end to end, from sourcing and onboarding to rate-card negotiation and ongoing performance governance.

Your job will be to:

• Own the commercial management of our SMS and email vendor relationships
• Onboard new vendors and expand coverage into new geographies
• Optimize custom pricing, rate cards, and margin with Pricing, Deliverability, and Sales
• Keep the vendor base balanced, competitive, and low-risk
• Be an expert in your craft

Ultimately, your goal is not just to manage vendors but to actively improve Bloomreach's margin, competitiveness, and customer experience across the deliverability supply base.

Qualifications

• 3-5 years of experience in vendor management, procurement, category management, or commercial/pricing roles
• Hands-on experience negotiating contracts, rate cards, and commercial terms with vendors or carriers
• Strong understanding of unit economics and margin, and the ability to translate supplier costs into customer pricing
• Experience managing a supply base for balance, risk, redundancy, and competitiveness
• Familiarity with SMS and/or email deliverability, telecom/carrier pricing, or messaging vendors is a strong plus
• Proven ability to partner with cross-functional stakeholders — Pricing, Sales, and technical/deliverability teams
• Proficient in Google Sheets/Excel and comfortable building cost, pricing, and margin models, preferably through the use of AI
• Solid understanding of how commercial and vendor decisions drive margin, risk, and customer experience

Requirements

• Commercial judgment, independence, and fluency in English
• Excellent attention to detail coupled with the ability to resolve issues and escalations quickly
• Possess a passion for vendor economics and continuous improvement
• Take ownership of both successes and failures, with the ability to apply learnings to future negotiations
• Possess a high degree of independence and self-organization to navigate ambiguous, fast-moving situations
• Fluent in English with excellent written and verbal communication skills

Benefits

• A great deal of freedom and trust in the workplace
• Flexible working hours to accommodate your working style
• Virtual-first work environment with several Bloomreach Hubs available across three continents
• Company events to experience the global spirit of the company
• 5 paid days off to volunteer
• People Development Program with workshops run by experts
• $1,500 professional education budget on an annual basis
• Employee Assistance Program with counselors for non-work-related challenges
• Subscription to Calm - sleep and meditation app
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options based on role, seniority, and location
• Participation in the company's performance bonus
• Employee referral bonus of up to $3,000
• Celebration of work anniversaries — Bloomversaries