[Hiring] Credentialing Associate @Talkspace

Role Description

We are looking for an experienced Credentialing Associate to join our team. The Credentialing Associate is responsible for the credentialing, re-credentialing, licensing, and auditing of the Network and Support team at Talkspace. This includes performing administrative tasks such as:

• Processing, completing, and inputting key information
• Coordinating and corresponding with the Credentialing Verification Organization and the providers
• Assisting with the reporting and auditing functions

The Credentialing Associate works closely to support and assist the Credentialing Manager in any projects and administrative functions as needed. This is a remote position based on Eastern Time.

What You’ll Do

• Credentialing:
  • Perform all daily credentialing functions, such as processing completed provider files, and inputting provider approval dates.
  • Management of all provider Fountain credentialing processes.
  • Coordinate with the Credentialing Verification Organization to ensure timely completion, downloading, and uploading of files as well as updating the system to reflect decisions.
  • Correspond with providers for missing data elements such as NPI numbers and/or CAQH profile information.
  • Ensuring accurate storage record of provider files.
• Recredentialing:
  • Ensure timely re-credentialing of the credentialed provider network.
  • Coordinate with the Credentialing Verification Organization to ensure timely completion of re-credentialing review for each clinician.
• Licensing:
  • Review of credentialed licenses to ensure accuracy of credentialed information.
• Auditing:
  • Quarterly internal audits to ensure efficiency and accuracy within the Credentialing Program.
• Performs other related duties as assigned.

Qualifications

• 1+ year(s) of professional work experience in a highly communicative role required.
• Bachelor’s degree in a related field preferred.
• Knowledge of Microsoft and/or of similar applications.
• Credentialing experience is highly preferred.

Benefits

• Comprehensive Medical, Dental and Vision plans coverage since day one
• Pre-tax benefits: HSA/ FSA
• 401k Retirement Savings Program with matching up to 4%
• Voluntary benefits including disability, basic life or pet insurance, etc.
• Monthly Wellness Stipend to promote mental and physical self-care
• PTO and Remote First Environment
• Regular team events, including Wellness Workshops and Team Building Events
• Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!

Compensation

The hourly rate for this role is $20-24/hr. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications.

Why Talkspace?

Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. Our mission is to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional.