[Hiring] Creative Solutions Assistant @Magic, Inc

Role Description

As a Creative Solutions Assistant, you'll support multiple clients at once — research, bookings, coordination, communications, and whatever keeps their day running smoothly. This isn't a scripted BPO job. Every day looks different, and we value people who think on their feet, find creative ways to get things done, and own a task from start to finish. No VA experience required — we'll train you from the ground up.

Shift options: Day (5am–2pm PHT), Night (1pm–10pm PHT), or Astro/Graveyard (9pm–6am PHT).

Key Responsibilities:

• Handle a variety of client requests daily — research, booking, scheduling, email management, and more
• Call clients and their contacts, unscripted, on the client's behalf
• Use AI tools to work smarter and faster, with your own judgment keeping the quality bar
• Communicate proactively and clearly with clients at all times
• Document task details and client preferences so handoffs stay seamless

Qualifications

• Strong English communication, written and verbal
• Comfortable with unscripted calls and fast-paced, varied tasks
• Familiarity with AI tools (ChatGPT, Gemini, Copilot, etc.)
• A proactive mindset — you find the solution, not just the problem
• No VA experience required
• Laptop/PC: Intel i5 or equivalent, 8GB RAM minimum
• Noise-canceling headset, webcam, stable internet (10+ Mbps)

Requirements

• You think on your feet instead of waiting for a script.
• You take ownership of a task from start to finish instead of handing it back half-done.
• You're curious about AI tools and use them to move faster, not as a crutch.
• This isn't the role if you don't have (and won't invest in) a headset.
• If your computer is shared and unavailable during shift hours.
• If you need one fixed shift with zero flexibility.
• If you're a full-time student with a schedule conflict.
• If your salary expectations sit well above the starting rate.

Benefits

• Starting at $3.25/hour, paid weekly via Deel
• 100% remote
• Flexible shift options (Day/Night/Graveyard)
• Structured onboarding and training, no experience required