[Hiring] Corporate Trainer - Business Development Center @Holman Retail Services
Apr 01, 2025 - Holman Retail Services is hiring a remote Corporate Trainer - Business Development Center. 💸 Salary: $56,400 - $81,775 annually. 📍Location: USA.
Role Description
The BDC Trainer role will develop training strategy, then execute on the development and delivery of training content for our Sales and Service call-centers. The ultimate goal is to ensure our team is thinking and acting in a way that puts our customers first, ensuring a seamless retail experience and make our customers raving fans of our products and services.
- Responsible for creation and execution of new hire onboarding plans
- Responsible for ongoing training needs as identified by leadership
- Provide insight to additional training needs based on training interactions
- Partners with leadership to conduct performance-based assessments and evaluations of training needs for coordinators
- Coordinate and support quarterly 1:1 support for BDC Coordinators
- Focused on personal development to maintain facilitation skills
Qualifications
- 2+ years in corporate training facilitation
- Experience training in a remote environment
- Strong one-on-one and group presentation and facilitation skills
- Ability to interact and work with employees at all levels in the organization including business units and executive management
- Customer Service or Customer Service Training Experience
- Familiarity with dealership operations a plus
- Familiarity with call centers a plus
- Experience with My Kaarma or DealerSocket
- Bachelor’s degree required for this position
- Ability to work hybrid schedule (T, W, TH would be onsite/In-office and M/F are remote work days)
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$56,400 - $81,775 annually
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 01, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
