[Hiring] Coordinator, Resource Planning Support @CVS Health

Role Description

In this part-time position, you will work 20 hours per week, including every other weekend. You will participate in a holiday rotation. Availability to work East Coast hours is required.

The MinuteClinic Support Coordinator is responsible for:

• Managing nationwide callouts
• Processing Workbrain payroll corrections for the fleet
• Performing various administrative tasks

This role requires:

• Timely handling of callouts
• An understanding of the dynamic work environment and unique staffing needs of retail health clinics

The Support Coordinator will collaborate with:

• Direct supervisor
• Regional coordinators
• Field leaders

Responsibilities include reviewing and analyzing Workbrain payroll corrections related to staffing and scheduling. This position requires weekend coverage and scheduling flexibility to work part-time (20 hours per week) across 4–5 days, with shifts varying between 6:00 AM and 9:00 PM Eastern Time.

Qualifications

• Minimum of 1 year of experience in workforce scheduling or a related field
• High School diploma or GED equivalent

Requirements

• Knowledge of workforce scheduling practices
• Strong attention to detail and ability to meet deadlines
• Critical thinking and problem-solving skills
• Excellent customer service and communication skills across all levels (Providers, SPMs, ADs, Leadership)
• Ability to negotiate and influence effectively
• Comfortable working independently or collaboratively in a fast-paced environment (in-person or virtual)
• Strong organizational and prioritization skills
• Proficiency with Microsoft Windows and web-based applications; prior experience with scheduling software preferred
• Ability to see the big picture and adapt to change
• Demonstrates integrity and a positive attitude

Benefits

• Comprehensive and competitive mix of pay and benefits
• Eligible for a range of benefits and programs that support physical, emotional, and financial well-being
• Benefits include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs

Additional details about available benefits are provided during the application process.

Company Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.