[Hiring] Consultant @Public Consulting Group

Role Description

The Consultant role combines business consulting, project management, systems implementation, and operational improvement responsibilities to help clients modernize program administration and achieve successful outcomes. The Consultant serves as a liaison between clients, program operations teams, business analysts, and technical resources to design, implement, and optimize technology solutions that support program enrollment, application processing, case management, provider management, financial administration, reporting, and compliance activities. This position is ideal for a candidate who enjoys solving complex business challenges, improving processes through technology, and working directly with clients to deliver innovative solutions.

• Serves as a trusted advisor to clients and internal stakeholders
• Supports the planning, execution, and monitoring of client engagements
• Facilitates client meetings, workshops, and requirements gathering sessions
• Analyzes program operations and identifies opportunities for improvement
• Leads proposal writing teams, presentations, and solution demonstrations
• Gathers, documents, and validates business and functional requirements
• Translates business needs into detailed system requirements and configuration specifications
• Manages project tasks, deliverables, timelines, and action items
• Tracks project progress and communicates status to stakeholders and leadership
• Ensures project deliverables meet quality, schedule, and contractual requirements
• Analyzes operational and program data to identify trends and opportunities
• Prepares client-facing reports and executive-level summaries
• Reviews and becomes the expert in the business operations for service and efficiency improvements
• Manages small projects, staff, and tasks with limited supervision while meeting and exceeding performance expectations
• Participates in sales motions related to the practice

Qualifications

• Bachelor’s degree or 5 years’ experience required and Master’s degree (MPA or government focused MBA) preferred
• 5+ years of relevant work experience

Requirements

• Ability to use sound judgment in completing tasks and to seek guidance when needed
• Attention to detail and ability to work with large data sets with accurate results
• Ability to move projects forward within a specific timeline and budget while working at a detailed level
• Commitment to exceptional client service
• Creative problem-solving ability and a consultancy mindset
• Ability to interact with various levels of management and with clients
• Flexible, self-starter possessing intellectual curiosity
• Able to follow, critically evaluate, and improve upon current processes
• Ability to recognize issues and identify solutions
• Excellent written, verbal, and presentation communication skills
• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, and Teams

Benefits

• Medical and dental care benefits
• 401k
• PTO
• Parental leave
• Bereavement leave

Compensation

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. Range: $70,100-$85,000