[Hiring] Client Solutions Operations Specialist @TubeScience

Role Description

We’re seeking a highly capable, hands-on Executive Operations Partner to create operating leverage for the Client Solutions area. You’ll partner closely with Client Solutions leaders to prepare executive-ready and client-ready materials.

The ideal candidate is proactive, highly organized, exceptionally detail-oriented, and comfortable operating autonomously in a fast-moving environment. You’ll work confidently with data and analytics, translating information into clear, accurate, and polished client-facing materials.

Success in this role means enabling Client Solutions leaders to spend more time on strategy, client relationships, and solving business challenges by creating greater clarity, consistency, and follow-through across the team.

Key Responsibilities

• Produce Executive-Ready Client Materials:
  • Create, format, and quality-check client-facing presentations in Google Slides and written communications using established narratives, templates, and data.
  • Ensure every deliverable is accurate, polished, consistent, and appropriate for professional client interactions.
• Support Cross-Functional Follow-Through:
  • Help coordinate inputs across cross-functional teams, track dependencies, surface blockers, follow up with stakeholders, and help ensure commitments are completed on time.
• Quality-Assure Deliverables:
  • Review presentations and documents for accuracy, consistency, logic, grammar, formatting, and alignment with brand standards.
  • Identify inconsistencies, gaps, and outstanding questions before materials reach clients.
• Maintain Team Infrastructure:
  • Organize shared files, templates, meeting notes, and operating documentation so teams can quickly find, reuse, and maintain critical materials.
• Anticipate Needs and Support Execution:
  • Proactively support Client Solutions leaders by managing operating rhythms, prioritizing evolving needs, and keeping critical workstreams moving.
  • Help coordinate meeting preparation, agendas, materials, logistics, decision tracking, action items, and follow-through.

Qualifications

• 5+ years of experience in executive operations, business operations, executive support, project coordination, administrative support within a strategy consulting firm, or a similar role in a high-expectation environment.
• Exceptional attention to detail and quality control, with a track record of producing accurate, polished work in environments where quality matters.
• Professional fluency in English, both written and verbal, with the ability to produce clear, accurate written communications and collaborate effectively with senior stakeholders.
• Demonstrated excellence in creating and formatting executive-ready presentations in Google Slides and PowerPoint; a portfolio or practical exercise will be requested.
• Internal executive-facing presence: calm, mature, responsive, tactful, and comfortable following up firmly when action is needed.
• A hands-on mindset and strong bias toward action.
• Excellent organization, prioritization, and time-management skills, with the ability to manage multiple fast-moving workstreams across time zones.
• Sound judgment, discretion, and professionalism when handling confidential information and client matters.
• Experience in or interest in marketing is a plus, along with the curiosity to understand the material, identify inconsistencies, and ask thoughtful questions.