[Hiring] Client Engineer @Sentinel Blue

Role Description

Sentinel Blue is hiring a Client Engineer for our Operations team. This role is a senior, client-facing engineer who serves as a trusted technology advisor across Sentinel Blue's client portfolio. This role sits within the Operations team and is built for an engineer who can operate at both the strategic and technical level. The perfect candidate is someone who can assess a client's environment, understand their goals and constraints, and provide clear, actionable direction.

This is not a pure advisory role. You will be reviewing and modifying configurations, evaluating vendor proposals, identifying security and compliance implications, and producing documentation clients can act on. You will also collaborate internally to connect client needs to the right delivery teams or external partners. This is a full-time position that is fully remote.

This position may require access to technology, technical data, or information that is subject to U.S. export control laws and regulations. Employment in this position is contingent upon either verification of U.S. person status as defined under applicable export control regulations (which includes U.S. citizens, lawful permanent residents, and certain protected individuals such as refugees and asylees) or the ability to obtain any required export authorization. The company reserves the right not to apply for an export license and to decline to proceed with any applicant on that basis. All qualified applicants will receive consideration for employment without regard to citizenship status, national origin, or immigration status.

A day in the Client Engineer role:

• You might open a conversation with a client who wants to evaluate a new business intelligence platform.
• You'll work through what they're trying to accomplish, assess the hosting and infrastructure implications, identify where it touches identity or compliance, and produce a structured recommendation even if Sentinel Blue won't own the full implementation.
• That same week, you might be standing up the server infrastructure to host it, working through a configuration issue blocking a data connection, or troubleshooting why an integration with their identity provider isn't behaving as expected.
• Later, you're on a call reviewing a vendor proposal with a client's leadership team, helping them understand what questions to ask and what commitments to require.
• By end of day, you're translating that conversation into a written brief the client can take into their next board discussion.

Qualifications

• 5–8 years of relevant experience in cloud infrastructure, IT consulting, or technology advisory roles with demonstrated client-facing ownership.
• Strong working knowledge of Microsoft 365, Azure, Entra ID, and modern identity and endpoint management.
• Demonstrated ability to assess unfamiliar technology platforms and produce actionable recommendations without requiring end-to-end ownership of the system.
• Excellent written and verbal communication skills, including the ability to brief executive and non-technical audiences clearly and confidently.
• Troubleshooting skills and follow-through, including validation and documentation.
• Experience engaging with compliance frameworks such as CMMC, NIST 800-171, or CIS Controls in a practical engineering or advisory context.
• CompTIA Security+ required within 6 months of hire if not already held.

Requirements

• MSP, MSSP, or consulting background with responsibility across multiple client environments.
• Hands-on experience in Azure Government, Microsoft 365 GCC High, or other FedRAMP Moderate environments.
• Familiarity with vendor evaluation, RFP processes, and technology procurement advisory.
• Experience assessing line-of-business or specialized applications (e.g., BI platforms, ERP/CRM systems, industry-specific tools) from an infrastructure, security, or compliance lens.
• Proficiency in core networking fundamentals and practical exposure to platforms such as Fortinet, Meraki, Ubiquiti UniFi, or Cloudflare Zero Trust.
• Familiarity with backup, recovery, and data retention concepts in cloud environments.
• Bachelor's or Master's degree in Cybersecurity, Information Systems, Computer Science, Business, or a related field.

Benefits

• Fully paid individual healthcare, vision and dental insurance for the employee.
• Paid certification and training opportunities.
• Three weeks of paid vacation + 10 paid holidays.
• A supportive environment with a focus on keeping healthy work-life balance.
• Retirement benefit (401k) with company match.