[Hiring] Cleaning Supervisor @OCS Group

Role Description

To have the overall responsibility for the practical organisation of the day-to-day cleaning operation.

• In consultation with the Soft Services Area Supervisor, identify the number of cleaning staff required to maintain a clean teaching environment within the set annual budget.
• Monitor stocks of cleaning equipment and materials to ensure timely orders.
• Organise appropriate training for all cleaning staff.
• Maintain a flexible daily cleaning schedule of all internal areas of the school.
• Ensure that identified key areas of the school receive priority in the schedule.
• Liaise with the Head Janitor and review the weekly school calendar to identify lettings and school events.
• Liaise with school representatives to ensure client satisfaction.
• Check daily that all areas of the school are cleaned to a satisfactory standard and that daily cleaning logs are completed for each work section.
• Undertake any additional cleaning duties as directed by the Area Supervisor.
• Maintain cleaning staff attendance logs and timesheets for submission to Head Office.
• In conjunction with the Area Supervisor, interview and recruit sufficient cleaning staff to cover the weekly budgeted cleaning hours.
• Be responsible for the day-to-day personnel management of the cleaning staff, consulting with the Area Supervisor on any necessary formal procedures.
• Produce monthly official order forms for equipment, uniform, and materials for authorisation by the Area Supervisor.
• Ensure that tools, equipment, and materials are available as and when required to ensure effective service delivery.
• Investigate and maintain a working knowledge of developments in cleaning equipment and materials to identify means for operational development.
• Conduct regular site audits to ensure that the specified standard of work is maintained.
• Develop and carry out induction procedures with all new staff.
• Identify formal and informal training needs for all cleaning staff.
• Provide information to the Area Supervisor for the Training Log.
• Ensure that all Health & Safety procedures are followed in accordance with company policies.
• Any other duties as may be considered reasonably appropriate for this post and agreed at school level.

Qualifications

• Supervisory experience in a cleaning environment, preferably in a PPP environment.
• BICSc certification to an appropriate level.
• Experience of operating a management system i.e. ISO 9001:2000, 14001, 18001.
• A pro-active attitude.
• Good IT/computer skills.
• The ability to supervise operatives.
• Excellent communication skills including verbal and written.
• The ability to form relationships with clients and exceed customer expectations.
• Approachable demeanour and a demonstrable commitment to team working.
• A track record of delivering a similar role.
• A commitment to continuing professional development in relation to themselves and their team members.

Benefits

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards, and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

Company Description

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security, and catering.

Our mission is to make people and places the best they can be for our colleagues, customers, and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.