[Hiring] Claims Manager @CorVel Career Site

Role Description

The Claims Manager is responsible for the overall operation of a designated office. This is a remote position.

• Represents the company in a professional manner to both internal and external customers and clients.
• Directs the performance and development of the employees in their department.
• Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements.
• Assures peak performance of the team through continued training and coaching, coupled with regular performance evaluations.
• Utilizes jurisdictional expertise and knowledge of regulatory rules, statutes and procedures governing these jurisdictions to ensure compliance.
• Monitors operational workflow and manages appropriate/adequate staffing levels and staff retention strategies.
• Develops and oversees the implementation of common claim practices and procedures.
• Directs and controls the review and settlement of high dollar or potential high dollar claims, as well as any claims that are beyond the authority of subordinate claims personnel.
• Promotes operational efficiency, quality, and consistency by continuously improving processes, people and systems.
• Ensures compliance with CorVel’s policies and procedures.
• Ability to travel overnight and attend meetings.
• Additional duties as assigned.

Qualifications

• Excellent written and verbal communication skills necessary for customer contact, negotiation, presentations, project management and personnel management.
• Effective quantitative, analytical and interpretive skills.
• Excellent leadership skills, with a demonstrated ability to motivate staff and obtain results through teamwork.
• Ability to function effectively under time constraints, consistently meet deadlines and handle multiple tasks in a demanding work environment.
• Ability to remain poised in stressful situations and communicate diplomatically via various communication channels.
• Computer proficiency and technical aptitude with the ability to utilize common computer applications.
• Strong interpersonal, time management, project management, and organizational skills.
• Maintain a high level of professionalism.
• Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation.

Requirements

• Bachelor's degree or a combination of education and equivalent industry-related experience, with a record of steady advancement in Workers’ Compensation claims administration.
• Minimum of 6 years’ comprehensive workers’ compensation administration experience.
• Minimum of 2 years' recent supervisory or management experience.
• Current license or certification in Workers’ Compensation must be maintained throughout employment with CorVel.
• Self-Insured Certificate preferred.

Benefits

• Comprehensive benefits package for full-time regular employees.
• Medical (HDHP) w/Pharmacy.
• Dental and Vision.
• Long Term Disability.
• Health Savings Account.
• Flexible Spending Account Options.
• Life Insurance.
• Accident Insurance.
• Critical Illness Insurance.
• Pre-paid Legal Insurance.
• Parking and Transit FSA accounts.
• 401K and ROTH 401K.
• Paid time off.