[Hiring] Claims Manager @CorVel Corporation

Role Description

The Claims Manager is responsible for the overall operation of a designated office. This is a remote position.

• Represents the company in a professional manner to both internal and external customers and clients.
• Directs the performance and development of the employees in their department.
• Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements.
• Assures peak performance of the team through continued training and coaching, coupled with regular performance evaluations.
• Utilizes jurisdictional expertise and knowledge of regulatory rules, statutes and procedures governing these jurisdictions to ensure compliance.
• Monitors operational workflow and manages appropriate/adequate staffing levels and staff retention strategies.
• Develops and oversees the implementation of common claim practices and procedures.
• Directs and controls the review and settlement of high dollar or potential high dollar claims, as well as any claims that are beyond the authority of subordinate claims personnel.
• Promotes operational efficiency, quality, and consistency by continuously improving processes, people and systems.
• Ensures compliance with CorVel’s policies and procedures.
• Ability to travel overnight and attend meetings.
• Additional duties as assigned.

Qualifications

• Excellent written and verbal communication skills necessary for customer contact, negotiation, presentations, project management and personnel management.
• Effective quantitative, analytical and interpretive skills.
• Excellent leadership skills, with a demonstrated ability to motivate staff and obtain results through teamwork.
• Ability to function effectively under time constraints, consistently meet deadlines and handle multiple tasks in a demanding work environment.
• Ability to remain poised in stressful situations and communicate diplomatically via various communication channels.
• Computer proficiency and technical aptitude with the ability to utilize common computer applications.
• Strong interpersonal, time management, project management, and organizational skills.
• Maintain a high level of professionalism.
• Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation.

Requirements

• Bachelor's degree or a combination of education and equivalent industry-related experience, with a record of steady advancement in Workers’ Compensation claims administration.
• Minimum of 6 years’ comprehensive workers’ compensation administration experience.
• Minimum of 2 years' recent supervisory or management experience.
• Current license or certification in Workers’ Compensation must be maintained throughout employment with CorVel.
• Self-Insured Certificate preferred.

Benefits

• Medical (HDHP) w/Pharmacy
• Dental
• Vision
• Long Term Disability
• Health Savings Account
• Flexible Spending Account Options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K
• ROTH 401K
• Paid time off

Company Description

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).