[Hiring] Claims Adjuster @Gallagher

Role Description

Responsible for the investigation, evaluation, disposition and settlement of all claims. This includes the investigation, determination and evaluation of coverage, liability and damages and the setting of proper reserves.

• Exercises proper judgment and decision making to analyze the claims exposure, determine the proper course of action, and appropriately settle the claim.
• Interacts extensively with various parties involved in the claim process.
• Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing, and embrace new challenges.
• Handles claims consistent with clients and corporate policies, procedures, and “Best Practices” and in accordance with any statutory, regulatory, and ethics requirements.
• Documents and communicates all claim activity timely and effectively in a manner which supports the outcome of the claim file.
• Other duties as assigned.

Qualifications

• Minimum one to three years work experience required.
• College/University degree or equivalent work experience preferred.
• Ability to work in fast-paced environment.
• Ability to be licensed and/or certified in provinces in which claims are being handled.

Requirements

• Knowledge of accepted industry standards and practices.
• Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
• Ability to successfully negotiate the settlement and disposition of auto physical damage and product liability claims including the ability to interpret related documentation.
• Time management skills.
• Exceptional telephone communication skills.
• Experience in Retail claims environment.
• Strong organization skills with attention to detail and accuracy.
• Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism.
• Strong understanding of Microsoft Office programs, i.e., Word, Excel, and PowerPoint.
• Exceptional customer service skills required.

Benefits

• Competitive compensation.
• Comprehensive benefits programs designed to support your well-being.
• Career development opportunities and ongoing learning.
• A collaborative, people-first culture with accessible leadership.
• The opportunity to do meaningful work with global reach and local impact.