[Hiring] Claim Representative III - Property @Capital Insurance Group

Role Description

Provides the highest company-wide level of technical claim-handling, including investigation, evaluation, and negotiations pertaining to Property, Collapse, Earth Movement and loss of building and structures.

• Supports the team as technical supervisor in manager’s absence.
• Assists with Regional audits.
• Mentors less experienced Claim Representatives.
• Performs other duties as required or assigned by the Claim Manager or Director.

Qualifications

• College degree or equivalent experience.
• Seven (7) years of claim experience, including three years’ experience in handling complex claim files.
• Knowledge of current claims laws, specifically civil and tort law and current trends in Property insurance case law and issues.
• Good working knowledge of mathematics and common accounting practices related to gross and net income or living-expense calculations.
• Demonstrate strong negotiation skills and communicate complex legal concepts and policy-contract interpretation in writing and orally.
• Plan, organize, and prioritize work under the pressure of critical deadlines.
• Perform inspections of sites and properties, including roofs, basements, and attics, which may require the use of ladders or stairs to access or the ability to kneel, crawl, and bend.
• Maintain a valid California Driver License and operate a vehicle.
• Authorized to work in the United States without the need for current or future visa sponsorship.

Requirements

• Seven (7) years of claim experience.
• Three years’ experience in handling complex claim files.

Benefits

• Accrue twenty-one days of Paid Time Off during your first year.
• Up to eighty-seven percent of benefits covered by CIG for you and your family members.
• Medical, dental, vision plans.
• One hundred percent covered plans.
• Basic Life & AD&D.
• Employee Assistance.
• Leave Management.
• Long Term Disability.
• Short Term Disability (Outside of CA).
• Family Caregiver Support (Homethrive).
• Child Care Resources (Tootris).
• Business Travel Accident Protection.
• Voluntary benefit offerings.
• Short-term (CA only).
• Voluntary Life AD&D self, spouse and child plans.
• Flexible Spending.
• Health Savings (HSA).
• Hospital Indemnity.
• Accidental Injury.
• Critical Illness.
• ARAG Legal Services.
• Norton LifeLock.
• Nine paid holidays, plus two floating holidays.
• Above and Beyond Reward Recognition Program.
• Kudos & Shout Out Points Program.
• Quarterly Above and Beyond Bonus Program.
• Annual Above and Beyond Bonus Program.
• Competitive compensation.
• Base compensation.
• Salary Management Spot Bonuses.
• Annual Incentive/Profit sharing program, potential payout annually based on company results.
• Discount partnerships (gym memberships, credit union, travel, shopping, restaurants, theme parks, and more).
• Insurance Educational reimbursement and bonus programs.
• Employee Referral Bonus Program.
• Home and Auto Insurance Discount Program.
• Paid Volunteer Time – Through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
• Retirement savings benefit (401k and Roth + match).
• Health & Financial Wellness.
• Wellness platform, tools and events.
• Health Savings Account – match.
• Financial Wellness Resources.

Company Description

At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career!

CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.

CIG claims department is here to support our insureds throughout their claims process. We work directly with our agency partners and policyholders to accomplish successful claim resolutions.