[Hiring] Claim Representative @CCMSI

Role Description

CCMSI is seeking an experienced Claim Representative to manage a caseload of General Liability claims for commercial clients, including product manufacturers and distributors. The successful candidate will:

• Investigate, evaluate, negotiate, and resolve claims involving premises liability, products liability, foodborne illness, food contamination, customer injury, property damage, and other general liability exposures.
• Demonstrate strong technical claim handling skills, sound judgment, and the ability to effectively manage claims through resolution while delivering exceptional client service.
• Handle litigated claims and work closely with defense counsel (preferred).

Qualifications

• Current adjuster license in home state or the ability to obtain within first 90 days of hire.
• Minimum 5 years of General Liability claim handling experience.
• Experience handling commercial liability claims involving products liability, restaurants, food service operations, retail businesses, hospitality risks, or similar exposures.
• Strong knowledge of liability investigation, coverage analysis, claim evaluation, and damage assessment.
• Excellent negotiation, organizational, and decision-making skills.
• Strong verbal and written communication abilities.
• Ability to effectively manage a diverse caseload while meeting client service expectations.
• Proficiency with Microsoft Office applications and claim management systems.

Requirements

• Demonstrated experience partnering with defense counsel and monitoring litigation strategy (preferred).
• Background in a TPA, carrier, self-insured, captive, or national accounts environment (preferred).
• Industry designations such as AIC, CPCU, ARM, SCLA, or similar credentials (preferred).
• Active home state or DHS license (preferred).

Benefits

• 4 weeks of paid time off that accrues throughout the year + 10 paid holidays in your first year.
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance.
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP).
• Career growth: Opportunities to advance into senior claims leadership positions.
• Culture: A collaborative, employee-owned environment where leaders are empowered to make an impact.