[Hiring] Cin7 Integration Specialist @Panda Drum

Role Description

Panda Drum is seeking an experienced specialist to manage and verify integrations for our inventory and purchasing system, Cin7 Core. This is a short, focused contract with remote work starting at the end of November and concluding by the end of the year. Full-time availability is not required, but clear hours and deadlines must be committed to from day one.

What you will do

• Take over and verify the first phase
  • Review the handover notes from the previous phase.
  • Verify the Amazon and ShipHero integrations against live data, including the overnight sync, and confirm what genuinely works.
  • Deliver a written gap list: what is verified, what is outstanding, and a proposed fix with estimated hours for each item.
  • Check that taxes on each order come through correctly from Shopify and Amazon.
• ShipHero sync
  • Validate stock levels, receipts, and order status across all SKUs and both warehouse sites. Fix remaining sync failures at the root cause.
  • Confirm the connection stays strictly one-way into Cin7, and document the settings that keep it that way.
  • Set up monitoring or a simple daily check so failures are caught the same day, not at month end.
• Amazon integration
  • Confirm SKU/MSKU matching, FBA stock visibility, and fee handling.
  • Escalate to Cin7 support where needed and own that thread until it is resolved.
  • Set up the same same-day monitoring as for ShipHero.
• QuickBooks Online
  • Confirm the connection is one-way from QuickBooks, with no COGS, product, or customer data written back.
  • Document the sync settings and account mappings so Finance can verify them.
• Configuration and data hygiene
  • Review the Cin7 setup against how we actually operate: locations, purchase order workflow, landed cost, bundles and kits, units of measure, SKU master data.
  • Clean up or flag configuration that causes manual work or reconciliation errors.
  • Confirm that core reports can be produced from Cin7 without manual correction: stock on hand, in transit, on order, and sold by channel.

Deliverables and timeline

• Week 1:
  • Access set up, handover reviewed, Amazon and ShipHero verified against live data, written gap list with fixes and hours.
• Week 2:
  • ShipHero validated across all SKUs and both sites with same-day monitoring; remaining Amazon items confirmed and monitored; QuickBooks configuration verified and documented.
• Weeks 3–4:
  • Configuration clean-up complete; integration runbook handed over (settings, mappings, what to check when something breaks, how to escalate to Cin7).
• Afterwards:
  • Optional retainer for support through Q4 and follow-on improvements.

Qualifications

• Hands-on experience integrating an inventory or ERP system for e-commerce brands. Cin7 Core (formerly DEAR Inventory) is a must; a comparable platform also counts.
• Experience connecting an inventory system to Amazon Seller Central/FBA and Shopify, including SKU matching, order import, and FBA stock.
• Experience with a 3PL running ShipHero or a comparable WMS, including troubleshooting sync failures.
• Comfortable with APIs, webhooks, logs, and SKU-by-location data reconciliation. You document root causes rather than applying workarounds.
• Clear, proactive written English. You can explain technical issues to non-technical people.
• At least 4 hours' overlap with Central European working hours.
• You do the work yourself. We contract individuals, not agencies, and the person we interview is the person who works with us.

Nice to have

• Experience with the Cin7 Core API or middleware such as Make, Zapier, or Celigo.
• Working knowledge of the Cin7 Core–QuickBooks Online integration and its sync modes.
• Familiarity with bundles and kits, landed cost, and multi-location inventory.
• Experience advising D2C brands in the $10–50M revenue range on ERP choices.
• Engineering background.

How we work

• We communicate mainly on Slack.
• You will have one point of contact: our Supply Chain Manager.
• We value written root-cause notes over long calls.
• During the intensive phase, we expect a short written update at the end of each working day, and a heads-up as soon as any deliverable is at risk.

Hiring process

• We move quickly and aim to decide within a week:
  • Fill in the application form.
  • 30-minute video interview.
  • Short test task.
  • Final Interview.
  • Offer.
• We get back to you within 2 business days after each stage.