[Hiring] Change Manager @Cornell University

Role Description

This is a 2 year term appointment which may be ended or extended based on organizational needs, funding availability, and performance.

The CEMI Change Manager, Data & Analytics plays a key role in supporting the successful delivery and adoption of initiatives across the Cornell Enterprise Management Initiative (CEMI), including the Data and Analytics Program and other strategic program workstreams. Reporting to and working in partnership with the Assistant Director of Change Management, this position serves as a change management partner for the Data and Analytics workstream while also providing support for broader CEMI change initiatives as needed.

• Approximately 75% of the role's effort will focus on Data and Analytics change-related activities, with up to 25% allocated to other CEMI change management priorities.
• The role ensures alignment with university-wide organizational change management strategies, standards, methodologies, and governance practices while advancing adoption, readiness, and stakeholder engagement across the CEMI portfolio.
• The Change Manager collaborates closely with the CEMI Program Team, Data and Analytics leaders, project stakeholders, and vendor partners to assess organizational impacts, coordinate readiness activities, and support the successful adoption of new processes, technologies, services, and ways of working.
• This role focuses on the people side of change by preparing, supporting, and enabling faculty, staff, and leaders to successfully transition through change while minimizing disruption and maximizing business value.

Key Responsibilities

• Apply organizational change management methodologies, tools, and best practices, including Prosci's ADKAR model, to support stakeholder readiness, adoption, and engagement across Data and Analytics initiatives.
• Develop, maintain, and execute the Data and Analytics Change Management Strategy in alignment with broader CEMI and organizational change management objectives.
• Partner with communications, training, and project teams to deliver stakeholder engagement, communications, learning, and readiness activities that support successful adoption.
• Create and maintain change management work plans, assessments, and deliverables identified within the overall change strategy.
• Conduct and document stakeholder analyses, change impact assessments, readiness evaluations, and risk mitigation activities.
• Partner with project teams to understand future-state processes, business requirements, and organizational impacts in support of change planning and execution.
• Facilitate and participate in change champion networks, stakeholder forums, focus groups, and feedback sessions to increase awareness, measure readiness, and gather insights.
• Build and maintain relationships with stakeholders, leaders, and functional partners across campuses and organizational units.
• Ensure stakeholders are prepared for training, testing, demonstrations, and other experiential learning opportunities that support change adoption.
• Monitor stakeholder feedback, adoption risks, and resistance, escalating concerns and recommending mitigation strategies as appropriate.
• Collaborate with change management colleagues and program partners to ensure consistency in approach, messaging, reporting, and change management practices across concurrent initiatives.
• Support measurement and reporting of change management activities, stakeholder readiness, and adoption outcomes.

Qualifications

• Bachelor's degree and 3-5 years related experience or equivalent combination of education and relevant experience may be considered.
• Experience supporting organizational change initiatives with demonstrated knowledge of change management principles, methodologies, and tools.
• Proven ability to influence, build consensus, and achieve alignment among diverse stakeholder groups, including senior leaders.
• Demonstrated ability to quickly establish credibility, build trust, and navigate competing priorities within complex, decentralized organizations.
• Strong analytical, organizational, and problem-solving skills, with the ability to independently identify, assess, and address challenges.
• Excellent written, verbal, presentation, and facilitation skills, with the ability to communicate complex concepts clearly and effectively.
• Ability to manage multiple priorities and meet deadlines while maintaining a high level of quality and attention to detail.
• Experience working collaboratively across onsite, hybrid, and remote teams.
• Commitment to fostering an environment that supports inclusion, belonging, wellbeing, and respect.
• Ability to cultivate productive relationships with students, faculty, staff, leaders, and community members.
• Proficiency with Microsoft 365 applications, including Excel, Word, PowerPoint, Teams, and SharePoint.
• Strong collaboration, professionalism, and stakeholder relationship management skills.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

Preferred Qualifications

• Prosci Change Management Certification and/or formal change management training preferred.
• Experience working on large-scale transformation or multi-year program initiatives, particularly involving technology adoption or business process redesign.
• Experience supporting organizational, technology, or process-driven change initiatives, ideally within a complex, decentralized, or higher-education environment.

Application Information

• A resume is required for further consideration for this position.
• A cover letter expressing alignment with Cornell’s mission and this role is strongly encouraged.
• When applying through our system, please remember to attach your application materials (Cover Letter and Resume) in PDF format.

Rewards and Benefits

• This position is based in Ithaca, New York, however, the successful applicant may perform this role remotely anywhere within the United States.
• Employees who work remotely may receive multiple W-2 Forms depending on their work location.
• The New York Convenience of employer guidelines require New York State individual tax reporting and withholding for this position.
• Comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands.
• Leave provisions include health and personal leave, three weeks of vacation and 13 holidays, and two additional floating holidays.
• Educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.