[Hiring] Certified Endless Customers Coach @IMPACT

Role Description

Help Businesses Become the Most Trusted Voice in Their Market

At IMPACT, we believe buyers have changed forever and most businesses haven't caught up. Our mission is to help 1,000 businesses achieve Endless Customers success: becoming so open, so honest, and so helpful that they become the most trusted voice in their market, and the obvious choice for their customers. Our coaches are how that happens.

Is this you?

• Have you coached or trained business leaders and their teams, and watched them succeed because of it?
• Have you ever built a book of clients on your own, through your network, your reputation, and your refusal to wait for someone to hand you a lead?
• When you believe something will genuinely help a business, do you enjoy selling it, including the conversation about money?
• Are you at your best in front of people: one-on-one, in a workshop, on a stage, on a podcast?
• Can you tell a CEO a hard truth they don't want to hear, because they need to hear it?
• Do you measure your own success by whether clients stay, grow, and get results they can see, not just by whether the calls felt good?
• Are you comfortable taking an independent stand and running a practice without anyone checking your work?
• Are you disciplined enough to follow a proven process exactly, and humble enough to keep sharpening your craft alongside other coaches?
• Do you do the right thing when nobody is watching, even when it costs you?
• Do you want to build something over years, a real book of business, not just fill this quarter's calendar?

If you answered "yes" to these questions, you are who we built this for.

What You Will Be Doing (Among Other Things...)

• Becoming a Certified Endless Customers Coach through a structured certification program
• Guiding leadership teams through the Endless Customers System: alignment days, quarterly planning sessions, and ongoing coaching calls
• Coaching companies who are committed to becoming the most trusted name in their market, and holding them accountable to it
• Engaging in sales conversations with prospective clients and leveraging your own network, because coaches here build their own book
• Building your visibility: podcast appearances, webinars, client success stories, speaking engagements, and showing up in the rooms where your future clients already gather
• Traveling across North America for alignment days, client visits, and our live events, typically once or twice a month
• Spotting what your clients need next and bringing in our specialist teams for website, HubSpot, paid media, and training work, so you never have to say "I don't do that"
• Focusing on coaching and growing your book, because IMPACT provides the brand, the sales system, the tools, the billing, and the back office so you can concentrate on your clients

The honest economics, because that's who we are.

Your first year is a build. Full ramp realistically takes 12 to 18 months, and a monthly draw is available so the build is survivable. Earning potential is very high for coaches who source and service their own clients: you earn on what you deliver, on what you source, and an ongoing share of every account you own, for as long as you own it. We walk every serious candidate through the entire model, real numbers, nothing withheld.

Qualifications

• Experience in coaching or training business leaders
• Ability to build a book of clients independently
• Strong sales skills and comfort discussing financial aspects
• Proficiency in engaging with clients in various settings
• Capability to provide honest feedback to CEOs
• Focus on client retention and measurable results
• Independence in running a practice
• Discipline in following processes and commitment to continuous improvement
• Integrity in actions, even when unobserved
• Long-term vision for building a business

Requirements

• Willingness to travel across North America
• Commitment to a structured certification program
• Ability to engage in sales conversations
• Willingness to participate in visibility-building activities
• Focus on client coaching and growth

Benefits

• High earning potential based on performance
• Compensation for delivering client services
• Opportunities to earn by bringing new business
• Long-term client relationship ownership

Company Description

IMPACT is dedicated to helping businesses adapt to the changing market dynamics and achieve success through honest and helpful coaching.