[Hiring] Case Manager @Federal Circuit and Family Court of Australia

Role Description

Under the Courts’ family law case management pathway, Senior Judicial Registrars and Judicial Registrars (collectively, registrars) undertake the majority of front-end case management and interlocutory work, which was previously undertaken by judges. In addition, they perform a significant proportion of dispute resolution events to resolve proceedings.

The Courts are seeking highly capable candidates who are enthusiastic, driven and motivated to assist in achieving the Courts’ objectives and perform the key functions of a Case Manager to provide high level administrative and court support to a Senior Judicial Registrar or Judicial Registrar.

Case Managers provide direct administrative support to registrars in the case management of their family law caseload. This includes supporting registrars working on various specialist lists across the Courts, including but not limited to the Evatt List (high risk list) and the National Contravention List.

The role may support one or more family law registrars or national case management processes flexibly in order to account for workload demands and operational needs. The role may be asked to support registrars in the migration and general federal law jurisdictions of the FCFCOA (Division 2) if needed.

This role presents successful candidates with the opportunity to grow their administrative and leadership skills whilst supporting senior legal officers in a friendly and stimulating environment. You will be joining a collaborative, professional workplace where your organisational skills make a real difference in delivering justice to the Australian community. Successful, high performing applicants will have opportunities for potential leadership roles and career advancement. The opportunity to work in a team environment and to receive mentoring from experienced court representatives with many years of experience are key features of this role.

• Assist registrars in the administrative and organisational planning and case management of family law matters, including in the preparation and publication of orders, liaising with Judges’ chambers, litigants and other services;
• Assist with the efficient and effective running of registrars’ chambers, including through preparing correspondence and reports and managing the schedule of hearings and engagements in the Court databases, and assistance with registrar case management more broadly;
• Use Court applications and associated documentation to accurately enter and maintain information on Court databases, enter and disseminate listing information, and manage Court records and files;
• Develop and maintain relationships with Court users and be responsive to requests from external and internal stakeholders;
• Assist with the referral of matters to judges, registrars, Court Children’s Services staff and other registry staff;
• Provide administrative support to registrars working on key national initiatives or specialist lists, including related case management and operational processes;
• Running and case managing matters during and after Court events as a Court Officer and providing general support as necessary.

Qualifications

• Qualifications in administration are desirable, but not mandatory.
• Prior experience working in a support role, or working in a court or legal environment would be advantageous.

Requirements

• Highly developed administrative and organisational skills, particularly in a fast-paced working environment.
• Strong communication (oral and written) and liaison skills as well as the ability to communicate with people at all levels.
• Ability to exercise tact and discretion, act impartially and maintain confidentiality at all times.
• Demonstrated organisational skills, including the ability to manage several processes at once, attention to detail, excellent time management skills, and planning and problem-solving skills.
• Demonstrated working knowledge or ability to quickly acquire a sound working knowledge of key internal procedures, guidelines, policies and practices used in the Courts.
• Demonstrated ability to work both autonomously and as a member of a geographically dispersed team with limited direction, and the ability to adapt to changing situations and priorities and participate in collective work practices.
• Highly developed IT proficiency, including the use of videoconferencing platforms such as Microsoft Teams and Webex, and the ability to learn and adapt to new systems and technology quickly and effectively.
• Demonstrated understanding and commitment to the application of the Australian Public Service (APS) Values, to abide by the APS Code of Conduct and the ability to comply with the principles of Workplace Diversity and Occupational Health and Safety.

How to Apply

To apply, please complete the application form on the Court’s careers portal. As part of your application, you will be required to submit a two-page response outlining your suitability for this position having regards to the selection criteria and duties of the position which are described in the position description (maximum word limit 1000). Please ensure this document is attached before submitting your application.

If you have any issues with applying, please email [email protected] .

Eligibility

• Employment with the Court is subject to the conditions prescribed in the Public Service Act 1999, and the following:
• Australian citizenship – the successful applicant must hold Australian citizenship.
• Security and character clearance – the successful applicant must satisfy a Police Records Check and may also be required to complete security clearances during the course of their employment.
• Successful applicants engaged into the APS will be subject to a probation period.
• Interested candidates who have received a redundancy benefit from an APS agency are welcome to apply but note that they cannot be engaged until their redundancy benefit period has expired.

Diversity and Inclusion

Federal Court Australia is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability. First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families.

Federal Court Australia will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.

Artificial Intelligence (AI) in recruitment

Candidates may use AI tools to assist with their participation in this recruitment process unless otherwise advised. Where AI tools are used, candidates are responsible for ensuring that all information submitted is transparent, accurate, and genuinely reflects their own skills, capabilities, and experience.