[Hiring] Camp Manager @African Parks Network

Role Description

The Camp Manager will be responsible for the overall management, performance, and operations of the camps, ensuring delivery of an exceptional guest experience, strong team leadership, effective financial control, and full compliance with African Parks standards and conservation principles.

Duties and Responsibilities

• Camp Operations & Guest Experience
  • Oversee the day-to-day running of the camps, ensuring smooth and efficient operations and supervising the Nsobe camp team.
  • Ensure exceptional guest experience from arrival to departure.
  • Host and engage with guests, maintaining a balance between service and privacy.
  • Handle and resolve guest complaints promptly and professionally.
  • Ensure high standards of cleanliness, presentation, and service across the camp.
  • Oversee guest activities and ensure coordination with guiding and operations teams.
• Staff Management & Leadership
  • Lead, manage, and motivate all camp staff.
  • Allocate duties and supervise performance across departments (housekeeping, kitchen, guiding support, etc.).
  • Ensure staff adherence to policies, SOPs, and safety standards.
  • Identify training needs and support staff development.
  • Promote a positive team culture aligned with African Parks values.
• Financial & Stock Control
  • Manage camp budgets and ensure cost controls.
  • Oversee procurement, stock management, and inventory systems.
  • Implement controls to minimize wastage, theft, and misuse of resources.
  • Ensure accurate record keeping and reporting.
• Maintenance & Logistics
  • Oversee camp maintenance and infrastructure upkeep.
  • Ensure all camp equipment, vehicles, and systems are functional and well maintained.
  • Coordinate repairs and maintenance in a timely manner.
  • Manage logistics related to supplies, fuel, and camp operations.
• Health, Safety & Security
  • Ensure the safety and security of guests, staff, and camp property.
  • Implement and monitor safety procedures, including night security (e.g. scout escorts).
  • Ensure compliance with health and safety standards.
  • Respond effectively to emergencies.
• Environmental & Conservation Responsibility
  • Ensure camp operations align with conservation and environmental guidelines.
  • Promote eco-friendly practices including waste management and responsible resource use.
  • Ensure respect for wildlife and surrounding ecosystems.
  • Support conservation messaging to guests.
• Reporting & Administration
  • Prepare and submit regular operational reports.
  • Maintain proper documentation of camp activities, stock, and incidents.
  • Liaise with Park Management and other departments.
  • Ensure compliance with internal policies and procedures.
• Key Relationships
  • Tourism Manager
  • Park Manager and Park Management Unit (PMU)
  • Operations, Finance, and HR Teams
  • External suppliers and service providers

Qualifications

• Experience in camp management or hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Financial management experience.
• Knowledge of health and safety regulations.
• Understanding of conservation principles.

Requirements

• Ability to work in remote locations.
• Flexibility to work irregular hours.
• Strong problem-solving skills.
• Commitment to guest satisfaction and service excellence.

Benefits

• Competitive salary.
• Accommodation provided.
• Opportunities for professional development.
• Work in a unique and beautiful environment.

How to Apply

Submit a single PDF comprising: cover letter, resume/CV, ZAQA‑certified educational transcripts and NRC. Due to the high volume of applications, only shortlisted candidates will be contacted.

Equal Opportunity

African Parks Zambia is an equal opportunity employer and encourages applications from qualified individuals regardless of gender, age, or background. All applicants must have a clean employment record with traceable references.

Closing Date: 31st July, 2026