[Hiring] Business Function Specialist @UNDP

Role Description

Under the guidance and direct supervision of the chief of the Strategic Planning Unit, the Business Function Specialist will manage planned PRISM enhancements in 2027 by working closely with colleagues from SPU, PSMU, IST, other Business Owners and various colleagues from HQ, Regional and Country Offices in order to ensure the joint ownership of PRISM enhancement work.

Scope of Work

• Finalize the Functional Requirement Document (FRD) for 2027 system enhancement and coordinate testing and rollout of PRISM enhancement items.
• Co-lead the drafting and finalization of FRD for 2027 system enhancement items together with PSMU, in close collaboration with PRISM System Working Group and key Business Owners, ensuring the consultative process with strategic prioritization exercises.
• Oversee end-to-end testing of the 2027 enhancements items to ensure functionality, accuracy, and usability for end users.
• Validate dashboards and reporting features reflect business needs, provide meaningful visualization, and align with the PMR Policy and UNSDCF processes.
• Document issues identified during testing, including risks, assumptions, and gaps, and work with IST to resolve them before rollout.
• Lead the rollout process, including pilot testing and user feedback collection.
• Provide clear and regular updates to business owners and end users on progress, risks, and lessons learned during rollout.
• Support the socialization and adoption of PRISM enhancement items through trainings, workshops, and guidance materials, ensuring broad uptake across HQ and field offices.
• Coordinate with IST on the development and delivery of PRISM system enhancements.
• Ensure IST technical staff have a full and shared understanding of the 2027 system enhancement items based on the FRD.
• Maintain close follow-up with IST on the development of system enhancements, ensuring alignment with agreed requirements and delivery against the planned timeline.
• Lead testing and validation of enhancements to confirm that they meet functional requirements, respond to business use cases, and are user-friendly for both HQ and field contexts.
• Proactively identify risks or issues associated with enhancements, assess their potential impact, and work with IST to make adjustments as necessary.
• Keep business owners and end users regularly informed on progress, risks, and changes, fostering transparency and shared ownership throughout the enhancement process.
• Support integration and alignment of PRISM with other corporate systems.
• Contribute to the design and development of UN Women’s corporate system integration, with a particular focus on monitoring, reporting, dashboards, and project-level data linkages across Strategic Plans (SP), Strategic Notes (SN), Work Plans (WP), Quarterly Business Reviews (QBR), Enterprise Risk Management, and project monitoring/reporting.
• Liaise with SPU, other key stakeholders, and end users to prioritize system integration needs, ensuring alignment with corporate priorities, open audit and evaluation recommendations, and end-user requirements.
• Document integration requirements to ensure PRISM functions effectively as the central platform for monitoring and reporting, while remaining interoperable with other corporate systems including UNInfo.
• Advocate for the inclusion of data analytics and AI-enabled functionality in system integration efforts, to strengthen decision-making and forward-looking analysis.
• Provide ongoing advice and support on system integration and enhancements, incorporating lessons learned from previous rollouts to improve future implementation and adoption.
• Coordinate Organizational Learning and Continuous Improvement.
• Actively participate in system-related meetings and coordination within SPU, SPRED, and with other business owners, and maintaining close communication with Regional Office focal points and the PRISM Working Group.
• Provide inputs to the PPG Workstream in SPU/SPRED, ensuring that system perspectives inform ongoing corporate processes.
• Support the implementation of management responses and follow-up actions for pending audit and evaluation recommendations, providing timely data and system insights to audit and evaluation coordination teams.
• Share relevant data and information from PRISM to feed into evaluations, audits, and performance reviews, ensuring accuracy, transparency, and consistency in reporting.
• Prepare high-quality background materials, talking points, dashboards, and presentations for senior managers, the Digital Board, and external stakeholders, highlighting how PRISM strengthens transparency, accountability, and evidence-based decision-making.
• Promote opportunities to leverage AI and advanced analytics within PRISM to support organizational learning, forward-looking analysis, and continuous improvement of monitoring and reporting functions.

Qualifications

• Master’s degree or equivalent in development related disciplines, statistics, economics, business administration, information system, computer science, ICT, or other social science fields.
• A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Requirements

• Minimum 5 years of relevant experience at national, regional and/or international levels in results-based planning, monitoring, and/or reporting is required.
• Minimum 2 years of relevant work experience in coordinating business and functional requirements gathering processes in the areas of results-based planning, monitoring and/or reporting for development and/or enhancement of corporate results management systems within the UN system is required.
• Minimum 2 years of experience in using corporate systems such as results management systems and/or Oracle Cloud based ERP systems or similar for results-based planning, monitoring and/or reporting is required.
• Experience working in gender equality and women’s rights at the national, regional and/or international levels is required.
• Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and spreadsheet and database packages, experience in handling of web-based management systems is required.

Languages

• Fluency in English is required.
• Knowledge of another official UN language is desirable (French, Arabic, Chinese, Russian or Spanish).

Competencies

• Core Values:
  • Integrity
  • Professionalism
  • Respect for Diversity
• Core Competencies:
  • Awareness and Sensitivity Regarding Gender Issues
  • Accountability
  • Creative Problem Solving
  • Effective Communication
  • Inclusive Collaboration
  • Stakeholder Engagement
  • Leading by Example
• Functional Competencies:
  • Strong knowledge of UN corporate systems and understanding of strategic planning at the inter-agency level.
  • Good understanding of the application of RBM in strategic planning, programming, monitoring, reporting and evaluation/audits.
  • Good knowledge of knowledge management and learning in the areas of RBM.
  • Ability to link key institutional processes and policies to promote overall organizational effectiveness.
  • Ability to go beyond established procedures and practices, introduce new approaches and strategic innovations.
  • Team player.
  • Strong organizational skills.
  • Strong knowledge of the UN system policy, procedure and guidance related to planning and results management.
  • Strong analytical skills.
  • Ability to provide advice and support.