[Hiring] BAS Control Center Operator @Kelso Building Services

Role Description

At Kelso Building Services (KBS), our BAS Control Center serves as a centralized hub that supports commercial facilities and building automation systems nationwide. We are seeking reliable, technology-minded individuals to join our team and help monitor building performance, respond to system alerts, and support customers after normal business hours.

This position is ideal for candidates with experience in:

• HVAC
• Facility operations
• Dispatching
• Maintenance
• Technical support
• Other roles that require problem-solving and coordination

Prior BAS experience is helpful, but not required. We provide comprehensive training for motivated individuals with strong customer service and computer skills.

What You'll Do:

• Monitor building automation systems and facility alerts
• Review alarms and determine appropriate responses
• Communicate with customers regarding system conditions and service needs
• Coordinate service technicians and support personnel when issues arise
• Assist with remote diagnostics and basic troubleshooting activities
• Document events, actions taken, and customer communications
• Escalate urgent issues according to established procedures

Qualifications

• Dependable and self-motivated individuals
• Comfortable working independently during evenings, nights, and weekends
• Strong verbal and written communication skills
• Ability to multitask and prioritize changing situations
• Proficiency with computers, software applications, and technology platforms
• Interest in learning building automation and smart building technologies

Requirements

Preferred Schedule:

• Night shifts between 6:00 PM and 6:00 AM
• Weekend coverage
• Holiday and after-hours operations as needed

Backgrounds That Transition Well Into This Role

• HVAC Dispatchers or Service Coordinators
• HVAC Technicians
• Building Automation/Controls Technicians
• Facility Operators or Building Engineers
• Maintenance Technicians
• Mechanical, Electrical, or Controls Professionals
• Technical Support Specialists
• Individuals with strong computer skills and troubleshooting experience