[Hiring] AVP of Field Operations @Selective Insurance Company of America

Role Description

Manage the success and profitability of assigned AMS territories within the region and supervises the activities of the AMSs responsible for those territories. Must provide continuous training, coaching, and feedback to the AMSs. Creates business partnerships with inside underwriting teams, small business team and SBU staff. Develops strong agency relationships and presence within the territory through regular agency visits and strong agency management activities.

Responsibilities

• Promotes the development and production of profitable business through the supervision, training, coaching, and monitoring of AMS activities and goals.
• Monitor adherence to company underwriting guidelines and provide feedback and guidance to AMS/Agent.
• Works closely with the field operations manager in achieving budgeted regional financial goals.
• Establishes procedures and controls to ensure accomplishment of service standards with assigned AMS staff.
• Oversees activities, workflows, and productivity to ensure compliance with company, regulatory, consumer and technical standards.
• Promotes the use of technology to improve overall efficiency, productivity, and service both internally and externally.
• Identifies field weaknesses and implements improvement plans that bring AMS staff performance to an acceptable level.
• Works with regional management and AMSs in preparing and participating in a variety of important meeting forums, such as the AMS conference, producer council meetings and regional sales meetings.
• Assist in developing and implementing important strategies related to market share, agency appointments, product marketing, and other key corporate strategies.
• Monitors all communications to agents and follows up with AMS on the marketing effect and effectiveness of our communication.
• Responsible for automobile travel within territory traveling to agent offices. Must be able to drive an automobile to travel within territory. Car travel represents approximately 20-50% of employee’s time.

Qualifications

• Must have valid state-issued driver’s license in good standing and be able to drive an automobile.
• College degree with 6 years of Commercial Underwriting, Agency Management and Marketing experience.
• The following experience is preferred: 3 years Supervisory.

Benefits

• Competitive base salary.
• Incentive plan eligibility at all levels.
• Comprehensive health care plans.
• Retirement savings plan with company match.
• Discounted Employee Stock Purchase Program.
• Tuition assistance and reimbursement programs.
• 20 days of paid time off.

Pay Range

USD $167,000.00 - USD $217,000.00 /Yr.

Additional Information

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.