[Hiring] Automotive Diagnostics Specialist @MSX International

Role Description

In your role as an Automotive Diagnostics Specialist for an international premium automobile manufacturer, you will provide expert assistance in the diagnosis of complex technical issues and support the dealer network with quick solution finding of technical product issues. You will work closely with the technicians of the respective workshops and dealerships and support with repair instructions via specified communication channels. With your practical workshop experience, you will not only support the development of solutions for the entire product range, but also act as an interface between the manufacturer and the dealers.

Qualifications

• Highly motivated, self-starters with excellent customer relationship, communication, and facilitation skills.
• Proven automotive experience, ideally in a dealership, workshop, or at a manufacturer (aftersales retail experience is an advantage).
• Confident in technical concern resolution and warranty procedures.
• Fluency in any Nordic language and English is required.
• Experience with a high-performing, collaborative, constructive peer group is a plus.
• Very good verbal and written communication skills with high attention to detail.
• Ability to work on own initiative with attention to detail with a flexible and proactive personality.
• Personal qualities of integrity, credibility with a high level of organizational and time management skills.
• Strong business acumen and customer focus.

Requirements

• Remote position based within the EU.
• Full-time role, with a start date to be agreed upon.

Benefits

• Flexibility – the opportunity to work 100% from home to achieve a good work-life balance.
• Security – we have a collective agreement that ensures stable employment terms.
• Benefits that make a difference – a wellness allowance, advance vacation days, and paid time off for medical appointments are just a few examples.