[Hiring] Automated Affidavit Representative @Column Software

Role Description

The Automated Affidavits Representative plays a key role in Column’s affidavit operations, supporting affidavits from generation through signing, notarization, and completion. We are looking for an experienced notary who is comfortable working in a high volume, technology driven environment and can help us scale affidavit signing and notarization operations nationwide.

• Serve as an authorized affidavit signer on behalf of Column
• Perform Remote Online Notarizations for affidavits and related documents
• Review affidavits for accuracy, completeness, proper execution, and notarization requirements before completion
• Manage affidavit signing and notarization queues while meeting established service level expectations
• Identify and resolve missing information, signing issues, failed notarizations, workflow errors, and other exceptions that could delay completion
• Understand and correctly process different affidavit types, templates, and signing requirements

Compliance is also an important part of the role. You will help research and document state, jurisdiction, court, publication, signing, and notarization requirements and work with internal teams and external partners to translate those requirements into scalable operational processes.

This role is a strong fit for someone who understands notarial processes, is comfortable working directly with vendors, and enjoys improving processes as volume and complexity grow.

Qualifications

• Current notary commission and the ability to legally perform Remote Online Notarizations
• Experience performing notarizations and a strong understanding of notarial responsibilities and requirements
• Comfortable serving as an authorized affidavit signer on behalf of Column
• Strong attention to detail with the ability to identify errors, inconsistencies, and potential compliance concerns
• Experience working directly with vendors, partners, or other external stakeholders
• Strong written and verbal communication skills with the confidence to troubleshoot and resolve operational issues with external partners
• Strong organization and time management skills with the ability to manage high volume workflows and competing deadlines
• Good judgment and the ability to determine when an issue can be resolved independently and when additional review or escalation is required
• Comfortable learning and working across multiple systems, technology platforms, and automated workflows
• Ability to work independently, take ownership of problems, and follow issues through resolution
• Comfortable working in an environment where processes are continuing to evolve and scale

Requirements

• Active U.S. notary commission
• Legally eligible and authorized to perform Remote Online Notarizations in your commissioned state
• Hands on notarization experience
• Ability to serve as an authorized affidavit signer on behalf of Column
• Experience managing high volume, deadline driven work
• Strong attention to detail and commitment to accurate document execution
• Strong communication skills and experience working with external partners or vendors
• Ability to research and interpret notarial and jurisdiction specific requirements
• Strong documentation and organizational skills
• Ability to independently troubleshoot operational issues and escalate appropriately
• Experience with Remote Online Notarization platforms and workflows

Nice to Haves

• Experience processing or notarizing affidavits
• Experience with legal notices, proofs of publication, or other legal documents
• Experience managing notary vendors or third party service providers
• Experience working in compliance, legal operations, regulatory research, or document operations
• Experience researching state, court, or jurisdiction specific requirements
• Experience maintaining Standard Operating Procedures, compliance documentation, or internal knowledge resources
• Experience identifying opportunities for process improvement or automation
• Experience working in a technology or SaaS environment

Benefits

• Competitive salary of $55,000 to $62,000 based on experience
• Equity participation in a high growth, mission driven company
• 401K with match
• Health, dental, vision, life, short term, and long term disability insurance
• Flexible PTO
• Fully remote work environment within the United States

What Success Looks Like

You keep Column’s affidavit signing and notarization operations moving reliably at scale. You can independently manage daily affidavit queues, sign and notarize documents accurately, resolve routine exceptions, and work directly with vendors when issues arise.

As you grow in the role, you do more than process affidavits. You identify where the process is breaking down, where vendors or workflows need improvement, and where automation can reduce manual work while maintaining the accuracy and compliance our customers depend on.

Your First 90 Days

• First 30 Days: Learn the Operation
  • Complete training on the Automated Affidavits workflow from generation through delivery
  • Learn Column’s affidavit signing and Remote Online Notarization procedures
  • Become familiar with the different affidavit types and templates processed by Column
  • Learn how work moves between Column, our signing processes, and external notary vendors
  • Understand when manual intervention is required within automated workflows
  • Become familiar with existing state, jurisdiction, court, publication, and notarization requirements
  • Learn how affidavit and notary exceptions are researched, documented, resolved, and escalated
  • Begin reviewing, signing, and notarizing affidavits with support as needed
• Days 31 to 60: Own the Workflow
  • Manage affidavit queues, signing responsibilities, notarizations, and routine exceptions
  • Consistently complete work within established accuracy and service level expectations
  • Communicate directly with notary vendors to resolve routine operational issues
  • Research and document affidavit and notarial requirements when questions arise
  • Identify discrepancies between confirmed requirements and existing workflows or templates
  • Help keep notary and compliance documentation current as requirements are confirmed or changed
  • Identify recurring vendor, signing, or workflow issues and escalate patterns that need broader solutions
• Days 61 to 90: Help Scale the Program
  • Independently handle more complex affidavit, signing, notarization, and vendor exceptions
  • Proactively identify operational and compliance gaps
  • Review workflows and templates against documented requirements
  • Identify recurring manual work, failed transactions, errors, and vendor issues that could be addressed through process improvements or automation
  • Help strengthen vendor processes and operational expectations
  • Contribute to stronger documentation and Standard Operating Procedures
  • Identify opportunities to make affidavit signing and notarization more efficient as volume grows
  • Serve as a reliable internal resource for routine affidavit and notary questions

Why This Role Matters

Affidavits are the final proof that a public notice was published correctly, and their execution can depend on specific signing, notarization, court, publication, and jurisdictional requirements. As Column processes affidavit volume at scale, we need more than someone who can sign documents. We need someone who understands notarization, can work effectively with our external partners, recognizes when something does not look right, and can help build a process that continues to work as volume grows.

The Automated Affidavits Representative helps make that possible by combining hands on affidavit processing and Remote Online Notarization with vendor coordination, compliance support, and continuous process improvement.