[Hiring] Assistant Service Technician @Lippert

Role Description

The Assistant Service Technician position performs their work offsite at our customer’s facilities, with varying work environments and potential exposures to fumes, airborne particles, moving mechanical parts, and vibration. The employee may also be exposed to extreme weather conditions and loud noise levels.

• Assists Service Tech to serve existing accounts by analyzing work orders, planning daily travel schedules, investigating complaints, conducting tests, and resolving problems.
• Establishes service by studying system requirements, ordering and gathering components and parts, completing installation, and performing acceptance tests.
• Maintains rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
• Keeps personal equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities and reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.

Qualifications

• High school diploma and/or related associates degree.
• One to three years related experience and/or training.
• Ability to read and interpret documents.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

Requirements

• Must be legally authorized to work in the United States.

Benefits

• A unique, inclusive and supportive company culture.
• Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!
• Fair and competitive compensation.
• Career development and mentoring opportunities to grow.
• Holiday, personal, and vacation days.

Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Regularly required to walk, sit, stand, bend, lift, and move continually during working hours.
• Subject to lifting over 50 pounds.
• Position can involve sitting for various periods of time, and also requires standing, walking, bending, kneeling, stooping, and crouching throughout the day.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type/Expected Hours of Work

• This is a full-time position, with expected work hours of 40 hours per week, Monday through Friday; weekend work may be necessary at times.

Travel

• This position will require the individual to travel 100% of the time within the Tampa Bay / Sarasota-Bradenton Region.
• Territory includes the greater Tampa Bay and Sarasota/Bradenton areas, including Tampa, Clearwater, St. Petersburg, Sarasota, Bradenton, Venice, Lakewood Ranch, and Palmetto area.

Pay Rate

• Pay Rate: $21.00-$25 per hour.

Preferred Education and Experience

• Manufacturing/industry experience.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Group: AAP/EEO Statement

Lippert provides equal employment opportunity to all team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, age, genetic information, disability, citizen status, protected veteran status, military service, marital status, or any other legally protected category as established by federal, state, or local law. This policy governs all employment decisions, including recruitment, hiring, job assignment, compensation, training, promotion, discipline, transfer, leave-of-absence, access to benefits, layoff, recall, termination, and other personnel matters. All employment and personnel-related decisions are based solely upon legitimate, job-related factors, such as skill, ability, past performance, and length of service with Lippert.

Lippert’s strong commitment to equal employment opportunity requires a commitment by each individual team member. Compliance with the letter and spirit of this policy is required of all team members. Violations of this policy should be immediately reported to your leader or to any member of leadership. Team members who violate this policy will be subject to disciplinary action, up to and including termination of employment.