[Hiring] Assistant Service Technician @Lippert Components

Role Description

The Assistant Service Technician position performs their work offsite at our customer’s facilities, with varying work environments and exposures to fumes, airborne particles, moving mechanical parts, and vibration. The employee is occasionally exposed to extreme weather conditions, and the noise level may be loud.

• Assists Service Tech to serve existing accounts by analyzing work orders, planning daily travel schedule, investigating complaints, conducting tests, and resolving problems.
• Establishes service by studying system requirements, ordering and gathering components and parts, completing installation, and performing acceptance tests.
• Maintains rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
• Keeps personal equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities and reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.

Qualifications

• High school diploma and/or related associates degree.
• One to three years related experience and/or training.
• Ability to read and interpret documents.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

Requirements

• Must be legally authorized to work in the United States.
• This position can involve sitting for various periods of time, and also requires standing, walking, bending, kneeling, stooping, and crouching throughout the day.
• The employee must frequently lift and/or move items over 50 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits

• A unique, inclusive and supportive company culture.
• Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!
• Fair and competitive compensation.
• Career development and mentoring opportunities to grow.
• Holiday, personal, and vacation days.

Position Type/Expected Hours of Work

This is a full-time position, and the expected work hours are 40 hours per week, Monday through Friday; weekend work is also necessary at times.

Travel

This position will require the individual to travel 100% of the time within the Tampa Bay / Sarasota-Bradenton Region.

Territory

This position will service the greater Tampa Bay and Sarasota/Bradenton areas, including Tampa, Clearwater, St. Petersburg, Sarasota, Bradenton, Venice, Lakewood Ranch, and Palmetto area.

Fixed Rate

Pay Rate: $21-$25 per hour.

Preferred Education and Experience

• Manufacturing/industry experience.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.