[Hiring] Assistant Director of Contract Optimization @Waldorf Astoria Kuwait

Role Description

Supporting four of Hilton's largest and most complex properties — Hilton Riverside, Hilton Chicago, Palmer House, and Hilton Midtown — this role will partner closely with hotel sales leadership, Hilton Worldwide Sales (HWS), internal stakeholders, and customers to analyze, negotiate, and optimize contracts. This is not simply a contract-review role. We are looking for an industry leader and senior seller who knows how to lead a negotiation, navigate a complex organization, influence stakeholders, and coach sales teams through challenging contracting situations.

Responsibilities

• Serve as a strategic resource and second set of eyes for complex, high-value, and high-profile group contracts.
• Analyze contracts holistically, identifying potential risks, opportunities, and areas requiring strategic negotiation.
• Evaluate unique or non-standard clauses and develop solutions that support both the customer relationship and Hilton's commercial objectives.
• Partner with sellers to move complex contracts forward and help get business across the goal line.
• Identify trends and recurring contracting challenges and develop strategies to address them proactively.
• Balance customer expectations, hotel objectives, Hilton standards, and commercial priorities throughout the negotiation process.

Qualifications

• Senior commercial leader with hotel sales and contracting experience.
• Senior Seller and industry leader with significant experience negotiating complex hotel group contracts.
• Analytical thinker who can quickly understand the business implications of contractual terms.
• Skilled negotiator comfortable leading conversations with sophisticated customers and senior internal stakeholders.
• Influential communicator who can navigate Hilton's matrix and bring the right people together to reach a solution.
• Strategic problem solver who looks beyond individual clauses to understand the overall business opportunity.
• Coach who can elevate the contracting and negotiation capabilities of sales teams.
• Comfortable operating in ambiguity and building structure around a brand-new function.
• Able to balance customer advocacy with Hilton's commercial interests.
• Confident making recommendations and leading conversations rather than simply identifying problems.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program.
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents.
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP).
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most.
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered.
• Financial security for your future – Our retirement plans make it easier to save for what’s next.