[Hiring] Asset Services Technical Director @JLL

Role Description

Serves as a senior leader within the Asset Services business of the JLL Real Estate Due Diligence (JREDD) division, providing strategic direction, national operational oversight, and executive-level client engagement for Facility Condition Assessment (FCA) in accordance with ASTM E2018, as well as Regulatory Compliance Audit (RCA) services.

• Reports to and partners directly with the Global Leader of Asset Services to shape and execute the business strategy, drive sustainable revenue growth, and uphold the highest standards of technical and professional excellence across the Asset Services platform.
• Provides enterprise-level leadership across technical operations, talent development, quality and risk management, and service innovation to advance JREDD’s position as the premier provider of real estate due diligence services.
• Directs complex, multi-market client portfolios and serves as a key executive relationship owner, representing Asset Services in strategic business development pursuits, industry forums, and client-facing engagements.
• Champions the development and continuous improvement of service delivery frameworks, technical standards, and operational processes to support scalable, high-quality FCA execution nationally.

Qualifications

• Bachelor’s degree (BA/BS) in architecture, engineering, or a related technical discipline; advanced degree preferred.
• Minimum 15 years of progressively responsible commercial building evaluation experience, including extensive application of ASTM E2018 and Facility Condition Assessment methodologies across diverse asset classes.
• Minimum of 12 years of experience in client management, strategic account development, and leadership of multi-disciplinary technical service teams.
• Minimum of five (5) years of senior leadership experience with direct management of multi-level teams and demonstrated accountability for business line financial performance.
• Demonstrated track record of driving revenue growth, managing operational costs, and scaling technical service organizations in a national or multi-market context.
• Expert-level knowledge of FCA scope requirements, and specialty applications including seismic, roofing, building envelope, conveyance, ADA, and MEP evaluations.

Requirements

• Active licensure as a Professional Engineer (PE) or Registered Architect (RA) required.
• Exceptional ability to comprehend, analyze, and interpret complex business and technical documents and translate findings into actionable strategic recommendations for executive and client audiences.
• Distinguished written and verbal communication, interpersonal, and consultative skills, with the ability to represent JREDD and Asset Services at the highest levels of client and industry engagement.
• Proven ability to navigate and resolve sensitive, high-stakes issues with clients, regulatory bodies, and internal leadership, demonstrating sound judgment and diplomatic effectiveness.
• Accomplished presenter with experience delivering strategic briefings, technical content, and business case arguments to C-suite and board-level audiences.
• Demonstrated ability to inspire and influence clients, stakeholders, and team members to advance organizational objectives and service excellence.
• Advanced knowledge of financial terms, principles, and performance metrics. Demonstrated ability to develop business cases, interpret financial statements, and manage complex P&L responsibilities across a multi-team service organization.
• Exceptional analytical and strategic problem-solving skills, with the ability to synthesize complex data, competing priorities, and market intelligence to develop enterprise-level solutions.
• Advanced proficiency in technology platforms and Microsoft Office Suite; familiarity with project management, data analytics, and reporting tools relevant to technical due diligence services.
• Outstanding time management, organizational, and prioritization skills with demonstrated capacity to lead multiple high-value, concurrent engagements in a fast-paced environment.
• Strong negotiation skills with the ability to effectively engage and align key internal and external stakeholders around shared objectives.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Company Description

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.