Artificial Turf Service Technician @C961 FieldTurf USA Inc.

[Hiring] Artificial Turf Service Technician @C961 FieldTurf USA Inc.

Mar 18, 2025 - C961 FieldTurf USA Inc. is hiring a remote Artificial Turf Service Technician. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Traveling to customer locations in order to address maintenance service and repair needs to turf fields.

Diagnose field problems and relay the information to the Customer Service and Field Service coordinators.
Expedite customer problems and complaints to the CSR and team within 24 hours to maximize satisfaction.
Goal to address repairs within 7 days of notification.
Ability to troubleshoot and repair various issues that may arise.
Constant contact and communication with the Customer Service Coordinator, Field Care Coordinator, Field Service Manager, and Regional Sales Associate.
Attend Weekly WIP Calls.
Educate customers on proper field practices for maintenance and how to properly use their field equipment.
Good communication and interpersonal skills are vital when working with customers and a team.
Achieve agreed upon sales targets and outcomes.
Coordinate sales efforts with regional customers.
Fill out detailed reports and keep records on services that have been provided.
Transmit said reports to the CSR within 5 days.
Build and maintain relationships with customers.
Ability to effectively manage time.
Provide detailed log of work done when not linked to a repair or maintenance job.
Present, promote and sell field maintenance and maintenance equipment to existing customers and prospective customers.
Keeps company equipment operating and performs appropriate maintenance and repairs to equipment.
Maintain a log of all equipment and equipment repair activity.
Maintain supplies.
Effectively demonstrate the ability to use Outlook, Concur, and Field Service Lightning apps.

Qualifications

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Benefits

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Artificial Turf Service Technician @C961 FieldTurf USA Inc.

All others

Salary 💸 unspecified	Remote Location USA
Job Type full-time	Posted Mar 18, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.