[Hiring] Archer Application Management Support @Veracity

Role Description

The Archer Application Management Support role involves managing the configuration and support of RSA Archer applications. Key responsibilities include:

• Perform End to End configuration of new and existing Archer applications, managing every aspect of the SDLC including layout, workflow, reporting, notification, questionnaires, access controls, packaging, etc.
• Resolve platform & end user related issues.
• Perform admin tasks, Access Controls (Groups, Roles & Record permissions configuration).
• Debug performance issues.
• Perform testing & migration support into different environments.
• Gather requirements, perform analysis and estimation.
• Prepare formal project documentation including requirements specifications, system design documents, current & future state diagrams, use cases and user manual.
• Assist business users during UAT, analyze and resolve production issues as needed.
• Be responsible for day-to-day operations and strategic configuration management including advanced workflows, data feeds, packaging, reporting, and compliance oversight.
• Create and maintain field-level calculations, DDEs, conditional visibility rules.

Qualifications

• Experience in development, maintenance, testing & support of RSA Archer applications with good exposure to SDLC processes in Agile or Waterfall methodology.
• Must have knowledge of end-to-end life cycle of development/implementation of use Cases in Archer tool.
• Good hands-on experience with customization & configuration of RSA Archer tool.
• Experience with data feeds, configurations & notifications.
• Experience in creating fields, reports, iView's, and dashboards in Archer tool.
• Extensive experience in configuring Access Controls, Record Permission, Events & Notifications in Archer.
• Experience in Archer integration with other platforms or systems.
• Effective written and verbal communication skills with good analytical skills.
• Hands-on experience with packaging and deployment.
• Experience with Event Analyzer in Archer.
• Experience working with Jira tickets as the main ticketing management system.

Requirements

• Desired: Experience in Risk, Compliance, Audit, and Vendor Management.
• Education/Certifications: RSA Archer Developer/Administrator certification is required.