[Hiring] Alumni Network Coordinator @Caring Across Generations

Role Description

The Alumni Network Coordinator serves as the primary coordinator for the Care Fellowship alumni network, keeping former Fellows connected to the organization and to one another. Reporting to the Associate Director of Training, the Coordinator will work closely with the Training Manager and other internal staff to carry out alumni engagement goals and programs, tracking priorities, timelines, and next steps so that projects move forward on schedule. They will manage alumni outreach and communication, coordinate logistics and scheduling for network events, calls, and trainings led by staff and partners, and host regular conversations with the Care Fellow Network. Working with the Digital, Campaigns, Communications, and Culture Change teams, the Coordinator will connect alumni to storytelling, campaign, and leadership opportunities, and will join internal meetings to keep alumni engagement aligned with organizational goals and to report on progress.

Key Role Responsibilities

• Alumni Network Coordination & Program Implementation (55%)
  • Coordinate and maintain the Care Fellowship alumni network, including an up-to-date alumni database, contact information, and engagement history.
  • Implement alumni engagement goals and programs in partnership with the Associate Director and the Training Manager, tracking priorities, timelines, and next steps.
  • Support the development and maintenance of a ladder of engagement that gives alumni ongoing opportunities to grow their skills and take on leadership roles.
  • Manage alumni outreach and communication, including newsletters, invitations, and follow-up, and identify and reduce barriers to participation.
  • Coordinate logistics and scheduling for network events, calls, and trainings led by staff and partners, and support them with materials, registration, and follow-up.
  • Host regular conversations with the Care Fellow Network to build community and gather feedback and ideas.
  • Connect alumni with campaign programs and opportunities, such as 1 Million Care Conversations, and support their participation.
  • Incorporate language justice and disability justice into access tools for network events and communications.
• Storytelling & Cross-Team Collaboration (20%)
  • Work with the Digital, Communications and Campaigns teams to track, identify, and share high-potential clips, excerpts, or snippets of alumni stories for campaign and media/press storytelling.
  • Support the creation of, and contribute to the ongoing upkeep of, a storybank of alumni and Fellow stories, helping gather, tag, and organize story content for the team to draw on for campaigns and communications.
  • Coordinate with the Communications, Culture Change, and Development teams, to connect storytellers from the alumni network with opportunities.
  • Join internal meetings to keep alumni engagement aligned with organizational goals.
• Fellowship Team Support (10%)
  • Support the overall Care Fellowship team with day-to-day program operations during intensive work moments, working closely with the Training Manager and the Associate Director.
  • Manage the fellowship inbox in collaboration with the Fellow team, responding to applicant, Fellow, and alumni emails in a timely way and escalating questions to the right team member.
  • Support alumni contracts and payment requests by working with the internal operations team and Associate Director.
  • Maintain organized fellowship files, trackers, and templates in Asana and shared drives so information stays current and accessible.
  • Support team meetings by preparing agendas, taking notes, and following up on action items.
• Reporting & Communication (10%)
  • Strengthen internal project management systems and tools to improve efficiency and communication.
  • Share regular updates through weekly check-in calls with the Associate Director of Training.
  • Keep cross-functional teams informed through Slack, Asana, and other project management tools.
  • Track alumni engagement, attendance, and participation data to help the Associate Director measure the impact of alumni programs.
• Caring Across – 5%
  • Participate in staff retreats, staff meetings, and staff learning opportunities.
  • Attend supervision and team meetings.
  • Demonstrate growth in policy knowledge on care issues.
  • Complete work plans and reports in a timely manner.
  • Engage in ongoing training and professional development.

Qualifications

• 4-6 years of experience working for causes and movements, with experience in organizing, community outreach, or program coordination.
• Experience coordinating networks, events, or programs, including scheduling, logistics, and tracking multiple deadlines.
• Proficiency in project management tools and in digital tools for outreach and storytelling, such as Asana, Slack, or a constituent database.
• Strong organizational skills with attention to detail and the ability to meet deadlines.
• Excellent communication skills, both written and verbal.
• Comfort working in a fast-paced, collaborative environment with shifting priorities.
• Proven ability to learn quickly, work independently, meet multiple deadlines, and problem solve.
• Ability to work effectively with diverse groups of people and in a team environment.
• Commitment to the organization's mission, values, and aspirations.
• A demonstrated commitment to racial equity and gender justice.
• Familiarity with incorporating language justice and disability justice into access tools.
• Must have access to strong WiFi and good phone reception.

Benefits

• Caring Across Generations is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do.
• We strongly prioritize and embrace Black, Indigenous, and people of color; a multigenerational workforce; LGBTQ+; those across religious and spiritual affiliations; and people with disabilities to join our representative and highly talented team.