[Hiring] Agiloft Developer @DMS Vision

Role Description

Someone with hands-on experience in Agiloft support and development, covering BAU operations support, platform configuration, integrations, and enhancement support.

• Take customer calls and manage the creation and submission of support tickets to track and resolve customer issues.
• Assist in generating software licenses and overseeing the installation of licenses to ensure customers have the appropriate access to their software.
• Perform routine server installations and refreshes following documentation to ensure maximum availability.
• A customer-centric mentality; the ability to empathize, prioritize, and drive resolution for customer issues.
• Excellent trouble-shooting and analytical skills; a desire to solve problems and make things work.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks independently and as part of a team in a fast-paced environment.
• High attention to detail and organizational skills.

Qualifications

• Hands-on experience in Agiloft support and development.
• Experience with CloudBees.

Requirements

• Customer-centric mentality.
• Excellent trouble-shooting and analytical skills.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks independently and as part of a team.
• High attention to detail and organizational skills.

Company Description