[Hiring] Aftermarket Business Manager @JCB North America

Role Description

This role is an opportunity to lead JCB’s aftermarket growth strategy in the Midwest territory, delighting our customers by innovating new products to meet market demand and promoting our existing range.

Qualifications

• Field sales and dealer management experience.
• Must be able to travel extensively (70%).
• Bachelor’s Degree or equivalent combination of education and experience to successfully perform the duties of the position.
• Working knowledge of the attachments business and application in the Construction and Agriculture sectors.
• 5+ years of parts experience within a similar industry.
• Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.

Requirements

• Achieve JCB Inc parts and attachments sales and profit forecast within assigned territory.
• Develop and implement a parts and service sales plan for territory, including structured sales campaigns to deliver annual sales objectives.
• Work with key dealers to improve their dealer profitability by sharing best practices, training, and coaching.
• Collaborate with other JCB staff to analyze aftermarket and develop operations commercially using the JCB Service Excellence Program.
• Identify and prioritize product opportunities to enhance and develop JCB’s aftermarket offering.
• Assist dealers in identifying market potential and propose recovery of lost business.
• Review lost sales information with dealers and decide upon course of action to resolve issues.
• Be aware of and report competitive parts/attachments supplier activities in assigned territory.
• Launch and/or progress with all dealer departments Yellowshield extended warranty program, maintenance contracts, and other JCB aftermarket solutions.
• Review dealer stocks and ordering efficiency to maximize dealer profitability.
• Work with service departments to develop the concept of service linked parts offers.
• Make business decisions within the territory, including pricing and commercial support, to achieve target sales growth.
• Regularly review dealer performance and progress to agreed marketing plans with senior management.
• Support Attachments division with market intelligence and product requirements for the region.
• Other duties as assigned.

Benefits

• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401 (k) retirement plan.
• Paid time off and paid holidays.