[Hiring] Africa Donor Engagement Coordinator @The Nature Conservancy

Role Description

The Donor Engagement Coordinator is a key member of the Africa Development Team, working to coordinate and execute donor travel to the region. Donor travel is a key fundraising strategy; a pillar of donor engagement. The coordinator is responsible for working with a variety of stakeholders to organize meaningful experiences for supporters and prospective supporters to see TNC’s work on the ground in Africa for the purpose of learning and contributing financial resources to support the work.

The Donor Engagement Coordinator will work towards meeting the strategic priorities of the team by helping to deliver successful and meaningful donor experiences. This includes:

• Coordinating with fundraising colleagues, conservation teammates, team leadership, and external stakeholders to plan detailed itineraries executed with professionalism and precision.
• Managing, tracking, and reporting on data related to donor travel.
• Staying updated on market trends and industry standards.
• Participating in managing travel budgets and helping to implement processes and practices to improve program effectiveness.
• Communicating effectively and distributing information to assist the team in making decisions, solving problems, and improving workflow.

Qualifications

• Bachelor’s degree and 2 years’ experience in the travel industry across Africa, or equivalent combination.
• Experience building relationships with staff, customers, and vendors.
• Experience generating reports and interpreting data.
• Experience in business writing, editing, and proofreading.
• Experience working across teams.
• Experience, coursework, or other training in principles and practices of high-end travel.

Requirements

• Provide travel and administrative support to the Africa Development Team.
• Plan up to 10-12 trips per year, exercising independent judgment based on experience and analyses.
• Coordinate multiple trips with differing levels of complexity at once, working within defined timelines and budgets.
• Ensure compliance with TNC’s travel policies and procedures.
• Financial responsibilities include working within a budget, analyzing and developing invoices, and delivering on contracts with tourism providers.
• May supervise contractors, volunteers, and/or temporary staff.
• Identify routine problems and utilize existing resources for resolution.
• Be willing to travel and work flexible hours as needed.
• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
• Work is diversified and may not always fall under established practices and guidelines.
• Work within the scope of program’s strategic goals.

Benefits

• Competitive and comprehensive benefits packages tailored to the individual countries where TNC works.
• Health care benefits, retirement benefits, parental leave, paid time off, life insurance, and disability coverage.
• Employee assistance program and other life and well-being benefits.
• Flexible work environment that supports the health and well-being of employees.