[Hiring] Account Director @Method Communications

Role Description

Account Directors (AD) are mid-level managers and first-level people managers who manage and function as the day-to-day leads on multiple client accounts. You’ll be a hands-on team member actively engaged in day-to-day work activities as well as responsible for the leadership and overall direction of account teams including client service, staffing, training, organizational development, and quality control. You’ll be a member of Method’s Leadership Team, and collaborate with HR, Finance, and Operations on internal agency initiatives.

Responsibilities

• Agency Leadership:
  • Provide input on decision-making issues affecting the agency – new business, best practices, client service, and performance management.
  • Work with People Ops to motivate and lead a high-performance team; contribute to attracting, recruiting and retaining team members; deliver constructive and clear feedback to ensure level requirements are met.
  • Act as a mentor for designated direct reports, ensuring annual 360 reviews are performed and career development goals are set for all career coachees/direct reports.
• Account Leadership:
  • Provide strategic guidance for clients and team leads on well-conceptualized and researched PR and integrated marketing programs, including handling sensitive client issues, solving problems, and evolving direction as necessary.
  • Execute and demonstrate Method’s Concierge Service Delivery Approach to your clients and teams.
  • Oversee the development of goals for internal team members and clients, leading teams to effectively execute against client strategy.
  • Coach and support Account Supervisors in guiding teams to collaborate and produce high-quality work effectively.
  • Develop strong written content and newsworthy pitches that align with client's business objectives and coach teams to do the same.
  • Build relationships with a wide range of reporters and publications to secure coverage across business, broadcast, tech and trade media; lead and coach teams to do the same.
• Business Development:
  • Expand personal/professional network in order to enhance the Method brand and grow our client and client services portfolio.
  • Participate in new business pitches ensuring presentations are well-researched, prepared and polished.
  • Support organic growth by expanding the scope of work with clients.
• Account and Agency Management:
  • Manage account team to ensure quality work is done, efficient processes are in place, and client requests are handled in a timely fashion.
  • Help track and manage budgets to assist the executive team and leadership team in performing their responsibilities.
  • Participate in account staffing and evaluating team structures to maximize account quality and profitability.

Qualifications

• Typically 6 - 10 years’ experience (or equivalent expertise and education) in public relations, communications, marketing and/or related fields, including research, advertising, management consulting, media and publishing.
• Senior level ability to conceptualize and execute integrated communications programs that align with business goals and objectives.
• Ability to build positive rapport and trusted advisor relationships with clients.
• Adept at exercising excellent judgment and emotional intelligence in navigating difficult conversations.
• Comfortable working with technology media across industry verticals, pitching stories, staffing briefings and providing targeted outreach to diverse audiences.
• Established relationships with media, including journalists, analysts and other influencers.
• Able to manage others and oversee multiple direct reports with different managerial requirements, working on both hard and soft skill development.
• Strong editing and writing capabilities.
• Passion for work and commitment to developing skills and helping team members learn on a daily basis.

Benefits

• Flexible, hybrid work.
• Generous Vacation and Wellness Time accruals, two weeks of full office closure, paid holidays, and 2 floating holidays.
• Cell phone and internet cost reimbursement.
• Employer paid Medical, Dental, and Vision Insurance.
• Employer paid Health Savings Account (HSA).
• 401K Plan with Employer Match up to 4%.
• Free Employee Assistance Program (EAP) offering three confidential, face-to-face counseling sessions per issue per year.
• Paid Family Leave.
• $500 annual wellness stipend after 6 months of employment.
• $1500 professional development stipend after 2 years of employment.
• 4 weeks of paid sabbatical after 5 years of employment.
• Leadership development and virtual training opportunities.

Company Description

Founded in 2010, Method Communications is an award-winning technology marketing and public relations agency built for challenger brands and today’s most innovative companies. Our group is united through our core values – relationships, resourcefulness and results. We support each other to do exceptional work for our clients while also focusing on the health and well-being of our families, our communities and ourselves.