[Hiring] VP Client Partner @Acxiom

Role Description

VP, Client Partner, Commerce owns the relationships with multiple of Acxiom’s strategic high growth accounts. Oversees and maintains a consultative relationship with the client, acting as the primary contact and partner for all Acxiom products and services. Responsible for maintaining excellent client communication at all levels of the organization. Works closely with the client to regularly review account and solution performance, identifying and communicating opportunities for additional Acxiom support. Finally, they are responsible for developing the business by identifying and selling additional services within the Acxiom product portfolio.

Qualifications

• Requires a bachelor’s degree and a minimum of ten (10) years of relevant experience.
• In the absence of a bachelor's degree, relevant experience of an equivalent time will be considered.
• Experience managing large complex accounts.
• Solution selling experience in Retail and Commerce, technology and data.
• Demonstrated success closing large complex deals.
• Experience and temperament working in high-pressure, fast-paced environments.
• History calling on all levels of client organizations, including senior level executives.
• Ability to articulate and provide example of an understanding of a comprehensive sales process.
• Strong domain expertise in demand creation, lead generation through business prospecting.
• Fundamental understanding of technology, managed service offerings and the changing digital landscape to articulate Acxiom value and drive new opportunities.
• Ability to draft and review contracts.
• Problem-solving skills.
• Financial and Business acumen.
• Conversational style and ability to ask relevant questions (Solution Selling).
• Strong history of successful consultative, relationship-based selling.

Requirements

• Consistently deliver high quality work on time and against commitments.
• Achieves revenue run rate and incremental growth targets, profitability targets, and other sales related goals within named book of accounts.
• Proactively identifies new revenue opportunities and drives account growth and profitability acceleration including new business, up-sell, and cross-sell opportunities.
• Develops and improves client relationships by providing consultation and expertise: aligning client business needs to Acxiom products, solutions, and services.
• With Senior Leadership Team, establish annual and monthly revenue and bookings forecasts.
• Meets and exceeds revenue targets, and other sales and revenue related goals.
• Responsible for managing within Salesforce all records of sales, revenue, and other key account information.
• Creates and maintains appropriate, well-managed pipeline.
• Proactively monitors account(s) and determines avenues for account growth.
• Creates value and differentiates Acxiom services and products from competitors.
• Consults with client on new use cases and capabilities to enable organic growth (including decision engines, digital enablement, analytics, channel expansion, etc.).
• Leads or facilitates contract negotiations for new business and renewals.
• Escalation points for status, issues, problems, and feedback to client/stakeholders and teams.
• Negotiate contracts on behalf of company.
• Lead client-facing and internal troubleshooting efforts.
• Work closely with delivery team managers helping support overall business strategy.
• Work closely with our agency partners to develop and support overall account strategy.
• Lead Engagement Team for client renewals.

Benefits

• Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled).
• Does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Company Description

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Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact [email protected].