[Hiring] Veterinary Account Manager @Roo

Role Description

As a Veterinary Account Manager, you're the one person at Roo your vets know by name: the first call when something's wrong, the advocate in the room when decisions affect them, and the reason they keep choosing Roo. You'll spot risks before they become churn and directly grow the revenue line the company watches most.

The role blends genuine relationship building with a data-informed operating rhythm. You'll work from:

• Booking data
• Engagement signals
• CRM insights

You'll also represent Roo in person through:

• Vet events
• Community programming
• Conference presence

Please note for this role, the territory you will be supporting will require being located in a CT, PST or MT timezone.

This role is eligible for variable compensation up to 15% based on performance.

Exact compensation may vary based on skills, experience, and location.

• Tier 1 Pay Range (examples: San Francisco, NYC): $97,000 — $127,000 USD
• Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago): $88,000 — $115,000 USD
• Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento): $85,000 — $110,000 USD
• Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City): $80,000 — $100,000 USD
• Tier 5 Pay Range (examples: Madison, Birmingham, San Antonio, Spokane, Toronto): $75,000 — $95,000 USD

Qualifications

• Strong relationship-building skills
• Data-informed decision-making abilities
• Experience in veterinary healthcare is a plus

Requirements

• Must be located in a CT, PST or MT timezone

Benefits

• Accelerated growth & learning potential
• Stipends for home office setup, continuing education, and monthly wellness
• Comprehensive health benefits with base medical plan covered at 100% with optional premium buy-up plans
• 401K
• Unlimited Paid Time Off
• Paid Maternity/Paternity and reproductive care leave
• Gifts on your birthday & anniversary
• Opportunity for domestic travel, including for regional team building events