[Hiring] Temp Group Account Director - Experiences @Monks

Role Description

Please note, this contract starts immediately and will end in May 2027. As a Temp Group Account Director for Events & Experiences, you will act as the executive lead for one of our most strategically important client relationships. This role sits at the intersection of enterprise client partnership, commercial growth, operational leadership, and creative production excellence.

You’ll oversee a high-performing account with a regional creative production ecosystem, acting as a trusted advisor to senior client stakeholders in NAMER, while driving innovation, margin growth, and long-term value. You’ll lead a cross-functional team that includes creative, production, and operational talent, ensuring every facet of the relationship, from day-to-day delivery to long-term transformation, is world-class.

You will be expected to execute a strategic growth agenda, penetrate new business units, and expand our footprint across business units, capabilities, and deliverables.

Responsibilities:

• Own the client relationship including the fiscal health and overall growth.
• Identify new opportunities within current client relationships, understanding the full breadth of Monks’ capabilities.
• Manage and build strong senior stakeholder relationships; provide strategic guidance to deliver against the clients' business objectives.
• Become a trusted partner, understanding clients’ business challenges and articulating strategies to address those needs.
• Effectively consult on creative ideas and executions.
• Inspire larger creative strategies that align closely with growth objectives of the client and The Monks business.
• Drive adoption of AI-powered tools and platforms to unlock production speed, cost savings, and content personalization at scale.
• Gain and maintain knowledge of client’s business, industry, and competition.
• Develop robust communications plans and engagement strategies to strengthen key relationships.
• Own the future-state vision and strategic narrative associated with our partnership.
• Ensure that business outcomes are clearly defined, approved, and delivered with benefits realized.
• Drive discovery for new business opportunities and manage the end-to-end sales cycle.
• Orchestrate our cross-capability operating model through an understanding of all ongoing fulfillment projects.
• Lead key milestones and drive collaboration across capabilities for partnership-led workstreams.
• Facilitate a uniform method for client experience across pillars.
• Manage feedback loops with clients, including facilitating 360-degree feedback.

Subject Matter Expertise

• Pursue and apply expertise across core areas of the practice: AI, immersive web, experiential/events, live production, and interactive storytelling.
• Champion innovation within the team, helping shape how we bring emerging technologies and creative formats to life.

Qualifications

• 7+ years of experience in client services, project management, or production roles.
• Expertly lead digital marketing briefs from initial brief to final delivery.
• Understand social as a channel, with experience in social strategy and creators.
• Translate marketing goals and business objectives into clear, actionable briefs.
• Relationships and experience with third-party vendors, production partners, and creators.
• Deep understanding of the digital marketing & advertising ecosystem.
• Proven track record of managing client relationships and driving revenue growth.
• Commercial proficiency in project budgets and pricing/scoping detailed statements of work (SOWs).
• Ability to forecast agency resource needs and manage internal studio capacity.
• Excellent communication skills, both written and verbal.
• Embrace curiosity, self-motivated and proactive by nature.
• Strong negotiation skills and proficiency in writing business cases.
• Ability to present effectively and craft compelling proposals using Google Slides.
• Thrive in a fast-paced, dynamic environment.
• Track record of effective program management and commercial acumen.
• Strong analytical and consulting skills, with the ability to draw insights from data.

Requirements

• Not a must, but a plus: Experience as an Executive Producer, looking to be more externally focused.
• Suitable for an Account Director or Senior Account Director with recent experience in production processes.
• Strong grasp of the overall emerging digital space, including knowledge of Monks' competitive set.
• Demonstrated ability to lead cross-functional teams and develop processes that increase revenue.
• Ambition to perform unprecedented tasks and obtain new skills.
• Strong data analysis capabilities, with the ability to unearth actionable insights.

Benefits

• Hourly Rate: $70 - $90 USD

Company Description

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25), and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24).

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects.