[Hiring] Strategic Partnership Specialist @Recycle Track Systems

Role Description

This position is a customer and hauling partner approach, excelling not only in the delivery of outstanding client support to both internal and external clients but also in actively executing functions related to account management, procurement, and processing service requests within our customer's processes. Your pivotal role involves managing the entire customer life cycle to ensure business retention. The team oversees a book of business, aiming to establish long-term partnerships and improve profit margins for both customers and vendors. Leveraging strategic thinking, the team maximizes operational efficiencies internally and externally by analyzing data to implement predictive solutions for our customers. The overarching goal is to enhance sustainability while elevating the overall customer and vendor experience.

Schedule Requirement: Rotating weekend schedule. Flexibility and consistency are important to support both customer and operational needs. This position is remote and available to candidates residing in the following states: Connecticut, Florida, Georgia, Indiana, Kansas, Maryland, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Tennessee, and Virginia.

Qualifications

• 2+ years experience in Account Management, procurement negotiations, and/or customer success.
• Previous experience in the waste and recycling industry.
• Bachelor degree or equivalent.
• Must have excellent verbal and written communication skills.
• Ability to provide excellent project execution via strong task prioritization and multi-tasking ability with minimal supervision.
• Demonstrates a willingness to not only ensure the job is done, but also accept responsibility for the results.
• Self-driven with the ability to effectively prioritize and execute tasks.
• Ability to work in a team environment, while delivering independent results.
• High degree of knowledge of service industry is preferred.
• Experience working in robust Enterprise Resource Planning (ERP) system such as Microsoft Dynamics, Oracle, SAP or Netsuite.

Requirements

• Previous experience in business analysis & diversion is an asset.
• Fluency in other languages an asset.

Benefits

• Competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short-Term Disability.
• Paid Vacation, Holidays, and Sick Days.
• Additional Educational opportunities and training may be available at the approval of management.

Company Description

RTS is an equal opportunity employer who embraces and values diversity in age, gender identity, race, ethnicity, sexual orientation, and physical/mental ability. RTS’ team members are encouraged to be their whole authentic selves. People of diverse backgrounds and cultures are encouraged to apply.