[Hiring] Strategic Account Manager @Lemartec

Role Description

The Strategic Account Manager is responsible for advancing Lemartec's strategic growth objectives within the Data Center and Mission Critical sector by serving as the single point of coordination for a key customer relationship or market segment. This role provides executive-level visibility into customer plans, market dynamics, project opportunities, and organizational capacity, enabling proactive business and operational decision-making.

Working across commercial and operational functions, the Strategic Account Manager develops and maintains a forward-looking view of demand, pipeline, resource requirements, and customer priorities. The role ensures leadership has the intelligence necessary to make informed investment, pursuit, and staffing decisions while delivering a consistent, high-value customer experience.

As a trusted advisor to both customers and internal stakeholders, this individual drives alignment, facilitates cross-functional collaboration, anticipates risks and constraints, and identifies opportunities for expansion and long-term partnership growth. Through a combination of strategic insight, operational discipline, and executive communication, the role helps position Lemartec as a preferred partner for mission critical customers and supports the company's continued expansion in a rapidly growing market.

Qualifications

• 7+ years in construction, engineering, data center, or mission critical industries, in account management, business development, preconstruction, program management, strategy and operations, or a comparable role.
• Strong analytical skills, including building pipeline models, forecasts, and dashboards from messy, multi-source data.
• Proficiency in Excel/Google Sheets and at least one BI or visualization tool (Power BI, Tableau, or similar), plus a CRM platform.
• Working knowledge of the construction lifecycle (estimating, preconstruction, scheduling, procurement, field operations) and how each constrains delivery.
• Excellent written and verbal communication, with the ability to brief executives and customers credibly.
• Comfort working independently and remotely and travelling as needed (roughly 25%).
• Bachelor’s degree in construction management, engineering, business, or a related field, or equivalent experience.

Requirements

• Direct experience with data center, hyperscale, colocation, edge, or other mission critical customers.
• Familiarity with MEP scopes, power and cooling infrastructure, and long-lead equipment dynamics.
• Experience supporting senior executives, or in a chief-of-staff, strategy, or business operations role.
• Background in a design-build, general contracting, or specialty contracting environment.

Benefits

• Competitive pay with ongoing performance review and merit increase.
• 401(k) with company match & Employee Stock Purchase Plan (ESPP).
• Flexible spending account (Healthcare & Dependent care).
• Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children.
• Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount.
• Discounted National Gym Membership Network.
• Paid Time Off, Paid Holidays, Bereavement Leave.
• Military Leave, including Benefits Continuation.
• Employee Assistance Program.
• Short and long-term disability, life insurance, and accidental death & dismemberment.
• Voluntary life insurance, accident, critical illness, hospital indemnity coverage.
• Emergency Travel Assistance Program.
• Group legal plan.