[Hiring] Manager, Strategic Accounts @CIEE Inc

Role Description

The International Recruitment Specialist - Platinum Account Team, Seasonal Exchange will be responsible for providing gold-standard account management support for CIEE’s largest Summer Work and Travel host employers. The IRS works with their assigned accounts to maximize placements across their book of business for all Work and Travel seasons, as well as source new large employer relationships. The successful candidate will be an experienced professional with excellent relationship-building and sales experience, customer service skills, confidence, and flexibility.

• Maximize placements through account renewals and growing existing relationships.
• Provide exceptional customer service and account management for assigned account relationships.
• Prospect and cold call potential large host employers to add to the platinum team portfolio of hosts.
• Oversee all hiring activities and services, ensuring maximum placements and employer needs are met.
• Provide expert consultation on hiring needs, participant markets, and hiring services.
• Promote CIEE at regional and national tradeshows as needed.
• Work with other teams on Seasonal Exchanges to ensure a successful program experience for Bridge USA participants, from application to program completion.
• Hire program participants for host employers - hire may be in-person, overseas, or virtually.
• Maintain an accurate and complete sales database.
• Travel internationally as needed to support CIEE's program placement goals and objectives.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree (or international equivalent).
• A minimum of 2-3 years of previous customer success and/or account management experience required.
• International study/work experience preferred.
• Computer skills including MS Teams, Word, Excel, Outlook, and Salesforce.
• Excellent organizational skills with incredible attention to detail and time management skills.
• Strong ability to multi-task while overseeing daily project management.
• Excellent verbal and written communication skills.
• Energetic and team-oriented.

Benefits

• Paid time off and Parental leave
• Gym Reimbursement Program
• Employee Assistance Program
• Short-term & Long-term Disability
• 6 floating Fridays (based on our eligibility rules)
• CIEE Study Abroad programs
• 403(b) Retirement Plan with employer contribution
• Insurance Coverage (life, travel, medical, dental and vision)
• Flexible Spending Accounts/Health Savings Account (medical and dependent)
• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)