[Hiring] Strategic Account Manager @Clarivate

Role Description

We are hiring a Strategic Account Manager (SAM) to join our Intellectual Property team at Clarivate! In this role, you will be responsible for the growth, retention, and strategic development of a portfolio of key customer accounts. Acting as the primary commercial relationship owner, the SAM develops and executes multi-year account strategies that align customer business objectives with Clarivate's Patent, Trademark, IP Management Software, Data & Analytics, and IP Services solutions.

This role serves as a trusted advisor to executive stakeholders across Intellectual Property, Legal, Innovation, R&D, Brand Protection, and Business Leadership functions. The Strategic Account Manager drives customer success through consultative engagement, value-based selling, proactive account management, and cross-functional collaboration, ensuring customers maximize the value of their investment while achieving their innovation and business objectives.

Qualifications

• Bachelor's degree or equivalent professional experience
• 10+ years of experience in enterprise sales, strategic account management, business development, customer success, or related commercial roles
• 7+ years of experience managing complex B2B sales cycles and customer relationships
• Experience supporting Intellectual Property, Patent, Trademark, Innovation, Legal, R&D, Brand Protection, Technology, or Information Services organization

Requirements

• Knowledge of intellectual property lifecycle management, patent intelligence, trademark protection, IP management software, patent renewals, or related disciplines
• Experience selling SaaS, software, subscription, analytics, data, workflow, information, or professional services solutions
• Demonstrated success achieving revenue growth, retention, and expansion objectives
• Experience managing sophisticated enterprise or strategic customer portfolios
• Experience utilizing Salesforce or similar CRM platforms, including pipeline forecasting and account planning
• Ability to work cross-functionally and effectively coordinate internal resources to meet customer needs

Benefits

• Competitive remuneration package
• Medical, dental, and prescription drug coverage
• Life insurance
• 401k with match
• Long term disability coverage
• Vacation and sick time
• Volunteer time
• Discount programs
• Sales incentive earnings eligibility

Hours of Work

• Full Time, Permanent position
• This is a remote position located in the United States supporting the Midwest and West Coast areas. Preference will be for candidates in the territory.
• Must be able to travel up to 25%