[Hiring] Sr. Account Manager @Navitus Health Solutions, LLC

Role Description

The Sr. Account Manager supports a key channel relationship, combining direct client interaction with internal management of operational projects.

• Develop positive client relationships.
• Develop effective solutions to customer problems.
• Support call center in resolving member escalations and communication back to the client.
• Work with clients to identify, gather information about scope and timelines for client projects.
• Own operational support for client needs including member letters.
• Participate in requirement gathering and QA for product development activities related to client needs.
• Participate in, adhere to, and support compliance, people and culture, and learning programs.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in appropriate field of study or equivalent work experience required.
• 2 years of relevant experience in pharmacy benefits industry.
• Proven experience successfully managing client relationships.
• Knowledge of specialty medication benefits preferred.
• Expert proficiency with Microsoft Office Suite.

Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance.
• 20 days paid time off.
• 4 weeks paid parental leave.
• 9 paid holidays.
• 401K company match of up to 5% - No vesting requirement.
• Adoption Assistance Program.
• Flexible Spending Account.
• Educational Assistance Plan and Professional Membership assistance.
• Referral Bonus Program – up to $750!

Company Description