[Hiring] SMB Account Manager @Motive

Role Description

As a Spanish speaking Account Manager, you’ll have the opportunity to work with Motive's largest line of revenue. SMB customers make up the majority of Motive's customer base and are our largest revenue stream. We are looking for professionals who have a proven track record of success, are highly motivated, have international exposure to US customers and culture, and consistently practice refining their skillset.

A successful Spanish Account Manager is:

• Coachable and receptive to feedback
• Willing to learn and embrace continuous improvement
• Possessing strong interpersonal skills
• Technically apt with high attention to detail
• Able to convey and relate ideas to others

Because of the collaborative nature of our Sales team, a win-as-a-team mentality is a must. In this high-energy role, you should be comfortable working in a fast-paced, quota-driven environment and be flexible with changing processes.

What You'll Do

• Develop strong executive relationships and a deep understanding of each client’s business to identify opportunities for growth and expansion within your SMB customer base.
• Survey prospects to understand pain points within their business to align those needs with the Motive solution.
• Demo Motive software and solutions to fleet managers or larger, more strategic SMB customers.
• Collaborate with your account team—customer success managers, support, product specialists, sales engineers, data analytics, and more—to support and grow your customers.
• Support contract renewals by proactively engaging clients on upcoming renewals, ensuring a smooth process that minimizes churn.
• Resolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing best available solutions.
• Effectively plan to meet and exceed your ongoing business goals and revenue quotas.
• Develop a deep understanding of our technology platform and operations, using that understanding and market input to bring back iterations to our business.
• Constantly study and deepen understanding of market trends to enable consultative insight.

Qualifications

• Proficiency in both English & Spanish languages (written and verbal)
• 2+ years of relevant or transferable work experience (post a higher education degree)
• Strong end-to-end ownership attitude from identifying opportunities, running demos, involving partner teams, to closing deals
• Leadership and/or management experience with the ability to influence both internal stakeholders and key decision makers externally
• Strong ability to build rapport with executive decision-makers, influencing outcomes through both an understanding of the customer’s business and the unique solutions that Motive can deliver

Company Description

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.