[Hiring] Senior Director of Client Management @Cedar

Role Description

As a Senior Director of Client Management, you will serve as the face of Cedar to our clients. Key areas of focus will be:

• Building positive relationships with executive partners
• Driving strategy around partnership expansion opportunities
• Collaborating with internal partners from different departments to execute on client strategies

This is not a management position.

Responsibilities

• Own and drive client strategy: Develop and execute tailored account strategies that align client goals with Cedar’s business objectives, ensuring long-term partnership success.
• Serve as a trusted advisor: Build strong, consultative relationships with C-suite and VP-level client stakeholders, understanding their business challenges and positioning Cedar’s solutions effectively.
• Leverage data and insights: Use analytics and storytelling to demonstrate value, identify optimization opportunities, and support renewals and expansions.
• Collaborate cross-functionally: Partner with Sales, Product, Commercial Strategy, and Operations to deliver seamless client experiences and identify growth opportunities.
• Influence and advocate: Navigate complex client organizations and internal teams to resolve issues, negotiate contracts, and drive outcomes that balance client needs and company goals.
• Represent Cedar leadership: Prepare executives for client engagements and ensure alignment across senior stakeholders internally and externally.

Qualifications

• 7 -10 years of experience in account management, sales, business development and/or consulting
• Proven track record of building VP-level and above relationships with health system partners
• Experience securing contract renewals and/or expansions
• Strong written and verbal communication skills
• Experience and strong interest in the healthcare tech industry
• Ability to go deep to understand and speak to product capabilities
• Demonstrates a self-starter mentality
• Experience working with several internal partners across departments such as product, engineering, and marketing

Requirements

• Salary Range*: in CA, NY, NJ, CT, WA: $144,500 - $170,000
• Salary Range*: NOT in CA, NY, NJ, CT, WA: $130,100 - $153,500
• This role is also eligible for bonus and equity.
• This role offers a competitive benefits and wellness package.
• *Subject to location, experience, and education

Benefits

• A chance to improve the U.S. healthcare system at a high-growth company!
• Flexibility to work from home or in the office, depending on what works best for you.
• Unlimited PTO for vacation, sick and mental health days.
• 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work.
• Diversity initiatives that encourage Cedarians to bring their whole selves to work.
• Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance.
• Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation.
• Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources.