[Hiring] Senior Director, Channel Account Management @Insmed Incorporated

Role Description

We’re looking for a Senior Director, Channel Account Management on the Commercial Operations & Channel Management team to help us expand what’s possible for patients with serious diseases. Reporting to the Executive Director, Head of Channel, Distribution and Access Programs, you’ll have responsibility for leading Insmed's specialty pharmacy account management function, driving contracting excellence, and leveraging data insights to optimize patient access and operational performance. This role serves as the primary strategic owner of specialty pharmacy relationships and works cross-functionally with Market Access, Legal, Compliance, and Product Teams to deliver channel solutions aligned with business objectives.

What You'll Do:

• Lead a team of Channel Account Directors, establishing clear goals, strategic roadmaps, and performance expectations across limited specialty pharmacy networks.
• Oversee strategic management of specialty pharmacy programs, including onboarding, performance tracking, and service delivery.
• Assess, design, and implement enhanced pharmacy services to improve patient experience and access.
• Represent Insmed at national industry meetings and translate market insights into actionable internal recommendations.
• Lead contract negotiation strategy with specialty pharmacy partners, including development of coordinating business rules.
• Develop and manage network strategy, including partner prioritization, access optimization, and channel readiness planning for current and pipeline products.
• Assume oversight of enhanced service agreements, ensuring compliance with all legal, regulatory, and corporate policies.
• Manage the gross-to-net (GTN) financial impact of pharmacy services and ensure alignment with business objectives.
• Drive pharmacy channel business reviews, setting and tracking performance goals across the network.
• Leverage HUB and specialty pharmacy data to monitor the patient journey, track new patient starts, and surface actionable access insights.
• Apply analytical rigor to identify trends, evaluate outcomes, and continuously improve channel and access performance.

Qualifications

• Bachelor's degree with an MBA or advanced degree preferred.
• 12+ years of pharmaceutical/biotech trade or channel experience, with deep specialty pharmacy expertise.
• Proven specialty pharmacy contracting experience, including negotiating and operationalizing enhanced service agreements.
• 5-7 years of people leadership experience.
• Strong financial and business acumen with demonstrated ability to manage GTN and channel economics.
• Proficiency in interpreting specialty pharmacy, claims, and HUB data to drive informed decision-making.
• Commercialization and launch experience in rare disease or specialty therapeutic areas, including channel readiness planning.
• Demonstrated leadership in managing cross-functional teams and influencing senior stakeholders.
• Deep knowledge of specialty pharmacy operations, network dynamics, and patient access pathways.
• Skilled in structuring, negotiating, and operationalizing complex pharmacy agreements.
• Translates complex market access and pharmacy data into strategic action.
• Anticipates market shifts and defines long-term channel strategies.

Benefits

• Comprehensive medical, dental, and vision coverage and mental health support.
• Annual wellbeing reimbursement and access to our Employee Assistance Program (EAP).
• Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules.
• 401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP).
• Company-paid life and disability insurance.
• Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities.
• Employee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give back.