[Hiring] Senior Channel Success Manager @WEX

Role Description

The Senior Channel Success Managers (CSM) plays a crucial role in ensuring that brokers and consultants are successful in selling and supporting a company's health benefit products. They act as a bridge between Service and Sales, helping sellers focus on growing their pipeline while simultaneously helping consultants bring value to their clients. A Channel Success Manager acts as a go-to resource for our sellers and top consultants, ensuring that everyone is aligned and working together to achieve shared goals.

Qualifications

• 4 years experience in account management/relationship type roles
• Proven leader with history of success
• Strong customer service background with Benefit & COBRA knowledge - 3+ years preferred
• Experience working with and supporting relationships with key stakeholders in Fortune 1,000 sized companies
• Preferred Bachelor's degree or higher

Requirements

• Understanding the importance of working relationships with our channel as well as internally
• Computer proficiency required
• Excellent communication, prioritizing and organizational skills
• Independent worker
• Ability to differentiate between exceptional and good customer service delivery
• Experience presenting and leading meetings with multiple attendees
• Ability to handle high workload volumes during peak service seasons while maintaining turnaround times
• Proven success in resolving issues strategically and creatively for brokers/consultants and their clients

Benefits

• Health, dental and vision insurances
• Retirement savings plan
• Paid time off
• Health savings account
• Flexible spending accounts
• Life insurance
• Disability insurance
• Tuition reimbursement
• Commission eligibility for most sales positions
• Quarterly or annual bonus eligibility for non-sales roles

Company Description

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being.

Pay Range: $70,900.00 - $89,500.00