[Hiring] Senior Account Manager @Dept

Role Description

Our Senior Account Manager, Programmatic is responsible for overseeing the successful execution and optimization of programmatic campaigns with a high level of media-buying expertise and operational excellence within our retail vertical. In this role, you will serve as a strategic partner to clients, manage complex campaigns, and provide mentorship and day-to-day guidance to Account Managers and Coordinators to support their development and ensure strong team performance.

While DEPT® is a remote-first company, this role requires candidates to be located in either the Mountain or Pacific time zones.

Job Responsibilities

• Partner closely with client services and programmatic teams to deliver client-first recommendations and provide day-to-day programmatic expertise.
• Develop & execute cutting-edge digital campaigns from conception to launch across platforms like Amazon (bonus if you have experience on Walmart and Target).
• Manage and oversee executions and optimizations of your sponsored campaigns.
• Build, strengthen, and maintain effective client relationships by communicating performance insights and strategic opportunities.
• Demonstrate strong problem-solving abilities, strategic thinking, and clear communication in all client and internal interactions.
• Act as a proactive self-starter who can independently manage workflows while collaborating across teams.
• Support the development and execution of programmatic strategy to drive performance and achieve client goals.
• Provide guidance, feedback, and light mentorship to Account Managers and Coordinators to support their growth.
• Champion our core values and contribute to a positive, collaborative team culture.
• Bring forward innovative ideas and challenge existing processes to help elevate team performance and campaign results.

Qualifications

• 4+ years of programmatic media experience, preferably across CTV, Display, and Video, with exposure to Native, Audio, or OOH.
• Hands-on programmatic trading experience within retail marketplaces such as Walmart, Target, & Best Buy.
• Proficiency in multiple DSPs (Amazon, TTD & DV360 preferred), as well as familiarity with Ad Servers.
• A minimum of 3 years’ paid marketing / ecommerce experience.
• Familiarity with Amazon Vendor/Seller Central is required.
• Demonstrated experience guiding or mentoring junior team members and contributing to their development.
• Strong analytical, problem-solving, and communication skills with a strategic mindset.
• While DEPT® is a remote-first company, this role requires candidates to be located in either the Mountain or Pacific time zones.

What Impresses Us

• Exceptional deck-building and storytelling abilities.
• Advanced experience with Google Analytics, Google Ads, Facebook Ads Manager, or similar ad-tech platforms.
• Skills in data analysis and visualization tools (e.g., Data Studio, Tableau).
• Experience supporting or contributing to client pitches, audits, or strategic presentations.

Benefits

• DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves.
• We’re committed to an inclusive and barrier-free recruitment and selection process and workplace.
• DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
• We are a B Corp-certified company passionate about purpose-driven work.

Salary Range

The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.

• US Remote Range: $75,000 - $90,000 USD